Call your webhost, simply having only a email address is a sign of a fly-by-night operation.
Nice list of things to watch out for! MyHosting.com doesn't provide phone access. Hmmm.
Here's the full list (nice site - hosting-review.com)
In order to help you avoid getting scammed by the unscrupulous hosts that do exist, we have tried to put together the 'tricks' used by such companies to try to grad your cash:
Unlimited bandwidth or Unlimited Webspace - it is simply impossible for a company to offer unlimited bandwidth, unlimited webspace or both. The economics do not add up to any sort of profitable business. The scammers ar trying it. As hosting companies and their associated technologies are themselves limited (i.e. bandwidth or hard disk space), unlimited offerings are a marketing ploy. Often you will find clauses embedded deep within the company's terms of service contract that negate the unlimited offering.
No Contact (telephone, email, etc.) - some hosts simply make it impossible to contact them by any means possible. Call your webhost, simply having only a email address is a sign of a fly-by-night operation.
Long term contracts only - while cheaper plans may warrant an annual only plan, some hosts provide annual service exclusively. There is no guarantee that even though you have paid them for 12 months that you will get 12 months of service. Please avoid long term contracts greater than 12 months of service.
Domain Name Registration in the webhost's Name - some hosts offer to register your domain for you, legally register the domain in their own name! Therefore, if you try moving off, you will lose the domain because it was done in their name. This is a scam that we hope is quickly going away, but watch out for it.
No Money Back Guarantee - every respectable host offers a money back guarantee (30 day minimum)
Complicated uptime Warranty - some hosts hide behind their Terms of Service with complicated uptime guarantees such as the customer must report the downtime.