Update 1/11/06: The rebate showed up today, 12 weeks after I sent it in. So it was 50% past its deadline but it did appear. I also found the rebate company had quite a good web site (though it didn't match to my rebate, probably due to a data entry error) and very good phone service (which did locate my rebate and told me it had been mailed out). So I'm annoyed, but no longer angry.
I bought myself a Brother MFC-7820N multi-function device about 10 weeks ago. It's got some bugs, but on the whole I'm very pleased with it.
Even so, I won't buy from Brother again.
Why?
It came with a $50 rebate. I don't make buying decisions based on rebates, but this was enough money it was worth submitting. After 8 weeks I wrote the rebate site asking what had happened. No response. Now it's been 10 weeks. I don't have time to pursue this further.
I'm human though. And humans, as we know, are programmed to punish cheaters. It's a large part of what has made us a successful intensely social species. Brother cheated. Logically, since the device is worth more to me than what I paid for it, I should still recommend buying it. In this case though, I'll go with my biological imperative.
I won't buy from Brother again. Cheaters.
I got mine remarkably quickly for a rebate. Meanwhile, a $50 rebate from Cingular and a $15 rebate from Verbatim have yet to materialize, more than 4 months after sending them in.
ReplyDeleteI have blacklisted many companies including Lexar Media, APC and CompUSA. Now I've had enough and I'm going to do something about it.
ReplyDeleteI believe mail-in rebates should be illegal. I will be posting a site soon:(www.makerebatesillegal.com)
Send me your comments directly at makerebatesillegal@hotmail.com.