Sunday, November 26, 2017

Apple's Apple ID fiasco is getting worse -- declining support for Apple Store ID that is not iCloud ID

Like many veteran geeks I have a different iCloud ID and Apple store ID. This used to be a supported configuration. In my case it was essential because of some complicated history with Apple’s .mac precursor to MobileMe and iCloud. (In an unrelated matter I have another 3-4 Apple IDs that aren’t connected to anything but, depending on the vagaries of Apple’s hacked together legacy databases, sometimes pickup Apple Store hardware purchases.)

This is what Apple’s support document says now (emphases mine) …

Sign in with your Apple ID - Apple Support

… We recommend that you use the same Apple ID for all Apple services on your device—including the iTunes & App Stores and iCloud …

… If you have multiple Apple IDs, you can’t merge them …

I went looking for this document because I think iBooks.app doesn’t work properly with an iCloud ID that’s different from the Apple Store ID that can be used to purchase iBooks. It looks like this will be a trend.

Note what Apple says here. Your Apple Store ID and iCloud ID should be the same. You also can’t merge them [1]. So you either need to abandon all your Apple Store purchases or your iCloud storage purchase.

Anyone remember when Cook promised to fix Apple’s original sin of  botched identity management system? Apparently the problem is harder than building spaceship headquarters.

Apple should bite the bullet and come up with a process to merge Apple IDs. I fear they aren’t going to bother though. I really miss class action lawsuits.

- fn -

[1] There is a possible workaround. You may be able to use your iCloud ID as an Apple Store ID and then make it a family member of the original Apple Store ID. This will run into rules about changing device Store IDs and constraints on family member size as well as issues with the total number of devices that are part of a family (10). It isn’t an official workaround and I suspect it has irreversible problems of its own.

2 comments:

Chris said...

It's going from bad to worse as now they're allowing folks to get rid of their third-party Apple ID's and replace it with their true ID (@me, @mac, @icloud) as seen here -- https://www.macrumors.com/2017/10/31/apple-id-third-party-email-address-update/.

As you can see from that post, it's causing lots of confusion and still doesn't address the issue of merging ID's. I managed to follow the instructions from that thread to get replace my @gmail ID with my @me ID. It worked superbly until I realized, later, that in the process, I ended losing purchasing in the iTunes Store that I made with the @gmail ID.

Drat!

JGF said...

Apple struggles with their tiny income streams. They can’t even afford to QA root access any more. Have to be sympathetic.

Oh. Wait. They aren’t poor?