Saturday, July 30, 2005

The mythical Palm OS X uninstaller

Palm's web site has a description of the Palm Desktop OS X 'uninstall' procedure:
Removing (uninstalling) Palm Desktop for Macintosh: "# Continue through the Software License Agreement windows by clicking on AGREE, the Palm Desktop Installer window appears.
# In the top left corner of the window, click on the dropdown menu and select UNINSTALL. Directly beneath this menu, place a check to select Palm Desktop software.
Having tried this about six times, I'm reasonably sure there's no such dropdown menu in the current release.

I did use the Installer's show files option -- the Palm installer puts a horribly long list of gunk in the System Library and elsewhere. No wonder this is such a festering sore.

Restoring Retrospect data to an OS X disk image

When my iBook crashed my last complete system backup was only 8 hours old (for once, somehow, Retrospect worked). It was easy to restore all my data to the G5 iMac. I wanted, however, a disk image of the iBook that I could use to either clone a new version of the old drive or as reference. I find disk images very handy for that purpose.

How could I do this?

Actually, it was pretty easy. Here's what I did:
  1. Create a sparse disk image on iMac of 15 GB (Tiger Disk Utility has a GB and TB option now.) Give it the same name as the old, extinct, drive (eg. iBookDrive.sparseimage) - I think that may be pretty important.
  2. Mount image.
  3. In Retrospect Professional for Windows 6.5 open client view and go to tools. The mounted image appears as a volume. Select it so it's "known" to Retrospect.
  4. Do a complete volume restore to the mounted image.
That's it. Disk Utility reports the resulting image is bootable. I have a hunch this method may also be the only effective way to create a true restore from Retrospect! (Create image as above from Retrospect backup, mount iBook using target disk mode, clone using Disk Utility.)

Update 8/4: Well, it kind of worked as a boot image -- but only with some massaging and not all that well. OS X Disk Utility rejected using it to create a boot sector; some kind of error condition. Carbon Copy Cloner did use it, but the permissions were completely wrong (an issue with Retrospect, you have to disable permissions when doing a Retrospect restore, didn't do that on the image, I don't know if it's possible). I had to use Disk Utility to restore permissions and I safe booted. At that point the image did work, but some extensions didn't work. I gave up and used another image -- this was just an experiment to see if the image I create above could be used to clone a bootable disk.

[1] I'm using the Retrospect 6.0/Mac client on my Tiger machine -- a temporary option while I figure out how to replace Retrospect entirely -- but that's another story.

Friday, July 29, 2005

OS X file sharing: truly weird

Mac OS: How to Connect to File Sharing or Apple File Services (AFP)

I've used OS X for about 3 years now. File sharing has always been odd. SMB sharing finally works well, but today I enabled sharing from an Apple server.

I had a hard time figuring it out. I started with the IP address -- that worked using afp://10.0.0.1. Then I researched and learned this would work too: afp://MyMachineName.local -- but the .local was required. Lastly I learned that if you browse for the server it's in Network:Local, not in Servers where one, instead, can find the name of the client machine.

Don't tell me that's not weird. It also takes a few seconds on my iBook for the remote share to appear, I had to wait a bit.

I think I'll use the 'scrap' technique I use with my SMB shares to create a simpler reference.

Lastly, somewaht contradictory to the documentation, if you login with a username and password that matches an admin account on the host machine, you can browse everything the local admin can (I only tested a write to my own server directory).

None of this is anywhere near as transparent as the OS Classic approach -- and that wasn't too simple either.

Weird.

One does get a nice choice of file sharing protocols however: smb, afp, ftp, etc.

AbiWord: Read and Write DOC files (free)

AbiWord Downloads

I'll try the new version on my Mac. We need something lightweight to both read and write doc files.

Windows smart phone sync to a Mac -- yes!

Mark/Space brings Windows smart phone sync to Mac | The Register

The Mac PDA/phone universe has just grown significantly.

My iBook failure: I think it's the logic board defect

Apple - Discussions - What does ata 1/6/13 HD 2,0 mean?

One advantage of being an Apple customer is that there's an very helpful community of users that offsets some of Apple's "industry-standard" quality control issues. On an Apple iBook forum an expert aide points out my iBook's apparent drive failure may well be a logic board failure. Here's what I wrote back:
Ronda,

Thank you so much. I thought this was a hard drive failure, but I started the iBook in target disk mode and thrashed it (SMART didn't work in this mode). I repartitioned, erased, put on a DOS partition, erased, put on a Mac partition, copied 15GB of data to it -- the drive never hiccoughed.

I then cloned a backup image [1] and the system ran -- sort of. A Retrospect restore worked for a while, then stopped. On one restart I got a blank blue screen -- but a remote computer indicated the retrospect client was running. On another restart I got the disk not found (again).

I've reset nvram from open firmware boot and, especially, after the various repartitionings, erasures and original CD reinstalls I'm sure there's no software or drive data corruption remaining.

So I've eliminated software and I'm increasingly confident that the drive itself is ok. That does tend to implicate the logic board.

Of course the program ended March 18th, 2005 or 3 years past purchase -- and my system was purchsed June 2002, so in theory I'm out of range. Of course I'll call anyway.

Thank you,

john

[1] I've survived at least 4 major drive crashes over 15 years with very little data loss -- I have backups like some people have shoes.
F/U to come.

Update: No luck with Apple! They charge $50 to talk to a product specialist, $200 or so to look at it (and if it doesn't have the original 128MB memory stick they send it back unfixed!), and more beyond that.

First Tech Computing, a local authorized Apple dealer, will charge $40 to look at it and then will tell me what a repair costs. I'll pay for First Tech, and if I end up having the logic board replaced I'll take phone Apple Customer Relations at 800-767-2775.

Update 7/30: The very last thing I did was to create two partitions on the iBook, 1GB and the rest. I cloned to the "remainder" and left the 1GB empty. It's still running. I think the effect is coincidental (ie, the problem will recurr), but it's interesting. I'd hypothesized that if there is a drive problem, it might occur in the heavily used initial portions of the drive and that this maneuver might shuffle critical files out of that area. I'm using the iBook purely as a "thin client" for now.

Crashing iBook: is it the logic board?

Apple - Support - iBook - Expanded Logic Board Repair Extension Program - FAQ My iBook is just one month beyond its 3 year anniversary, and it seems dead. I thought it was the hard drive, but that tests out very well in target disk mode. I wonder if it's the logic board ...