Saturday, December 27, 2014

xbox giving a d0000034 error when attempt purchase of skyrim add-on because ...

… because my son didn’t have an Xbox Live account.

This is the Microsoft I remember.

Google Chrome Pinboard integration with custom search engine definition

The health of software is not good. I was reminded of that when I went looking for Pinboard extensions that would better integrate my Pinboard collection with Google Chrome. The official Pinboard Chrome extension was last updated in 2011. That’s too old for safe use, and I don’t trust most 3rd party Chrome extensions.

Happily I remembered Chrome’s custom search engine feature (yeah, from 2011, the year software died, again).

Pinboard’s search string follows the classic pattern for extensibility, an embedded URL of the form:

search my stuff: https://pinboard.in/search/u:jgordon?query=ReplaceMe

search all stuff: https://pinboard.in/search/?query=ReplaceMe&all=Search+All

From these patterns I created two search shortcuts in Chrome in two of my identities [1], these will sync across my Chrome instances:

https://pinboard.in/search/u:jgordon?query=%s

https://pinboard.in/search/?query=%s&all=Search+All

When I was done adding these and cleaning up others Chrome had added automatically [2] I had this:

Screen Shot 2014 12 27 at 12 46 28 PM

and here’s what Chrome shows when I type “p aperture” in the omnibus, prior to hitting enter/return:

Screen Shot 2014 12 27 at 12 48 17 PM

That’s better, and cleaner, workflow integration than any of the extensions I’ve seen.

- fn -

[1] My biggest Chrome frustration is that in Windows I can specify which identity Chrome should use at launch, but in OS X I have to launch then switch.

[2] It strikes me that this is an attack vector — there’s probably a way for a site to trick Chrome into adding large numbers of these, some with bad actions.

Friday, December 26, 2014

iTunes 12 and iPhone sync: time to treat OS X like Windows XP (usbmuxd bug)

I’m having so many iTunes 12/iOS Device sync issues with the 7 devices I routinely sync to one iTunes instance, including the usbmuxd file descriptor close bug described by Kelly Wickerson and FdeBrouwer/Oskapt (remind me of a 10.6 bug), that I’m going into XP mode. I really don’t have much hope of Apple fixing their exploding universe of bugs, I think Cupertino imploded around the time Jobs decided to build a monster corporate headquarters.

XP mode means:

  • I’ve bought a six port Anker USB charger to reduce the number of times iOS devices interact with iTunes 12/Mavericks. Much of the time kids devices connect to our USB hub they’re simply charging (I have automatic sync turned off).
  • When I do sync devices, I use the iTunes eject button to remote them. Long ago we needed to do this with iPods. I’m hoping iTunes will close its usb file descriptors when I do this.
  • I’m now rebooting Mavericks nightly. I used to do that with Windows XP, and at this point Apple is roaring past XP into the quality levels of Windows ME. Nightly reboots are the latest hotness.

Update

I wrote about this post and measures taken in an Apple Discussion thread — nothing too harsh. Not only was my post removed, but when I tried a revised post to the thread I got this…

Screen Shot 2014 12 26 at 10 14 23 AM

Yes, banned from the thread. I’ve never seen that before. Apple’s skin is getting thinner.

Thursday, December 25, 2014

Using TruFon to create a local Canada number that forwards to US Google Voice

My 93yo father is a resident of a long term care facility in Montreal. It’s been working well for him, but it’s not easy to reach him. He hasn’t wanted a phone in his room, their landline phones are ridiculously expensive anyway, and he can’t manage a cell phone.

This wasn’t a terrible problem until yesterday. For most of the past few months he’s used a local-only phone to call my my mother. When she died last week we were all local, so it was easy to reach Dad. Now, however, the 3 kids are all back home.

That’s when I realized there was no way to reach him, and no way, short of an emergency, for him to reach us. Too bad I was back in Minnesota when this occurred to me. Not to mention it’s, you know, Christmas.

Obviously he needs to get a phone in his room (like it or not, alas) - but that would still be expensive to use long distance and it will take weeks to install. So I went looking for a local number he could use. 

Not surprisingly, given the Comcast-like state of all Canadian telecoms, you can’t get a Skype number in Canada. You can, however, use any one of about a dozen VOIP / DID Service Providers (DIDSP) to create a local Montreal number that forwards to a US Skype account or to any phone.

After a quick scan I divided the Canadian DIDSP market into short lifespan bottom feeders ($2-3/month), business market vendors ($20-$40/mo) and a few in the middle. Based largely on the plausible pricing, cancellation policy [1], and web site quality I chose VirtuFon and signed up for a $11/month Montreal number with 1,000 metered minutes and a 10 day “trial period” (can cancel without fee). [2]

I had to provide a credit card number, so I used my AMEX card — largely because of their fraud tracking and customer support. With most online vendors one has to assume credentials will be stolen — I doubt VirtuFon can withstand a modern hack.

It took only a few minutes to create a local Montreal number that forwards to my Minnesota Google Voice number. The number was immediately active with quite decent sound quality and latency. I was able to pass it on the nursing station at my father’s facility; about two hours later my cell rang. His call went from my Montreal VirtuFon DIDSP number to my Minneapolis Google Voice number to my Saint Paul iPhone.

It was a good conversation.

- fn -

[1] "Service is provided on a month-to-month basis. You are not obligated to a multi-month contract. To cancel service, simply click on the [Add / Cancel Services] link in the account management area of this website.” 

[2] VirtuFon’s marketing emphasizes using them as a gateway to Skype, which costs only $6/m. For various reasons I wanted to use my GV number instead.

Wednesday, December 24, 2014

Canadian mobile for Americans: A primer. (Koodo, Google Voice/Hangout)

It is hard for Americans to understand how awful Canada’s mobile and Internet options are. Imagine that your only option for cell and net access was the equivalent of Comcast. That gets  you half way there. Now double the cost.

Canada’s lousy net/mobile situation probably explains part of why, when I travel to Quebec, the web experience feels more like 1998 than 2014 (language requirements don’t help).

Why is it so bad and why don’t Canadians scream more? Geography always factors into Canadian economics - a country that’s 5,000 miles wide, 100 miles high, thinly populated, and sitting atop a monster, is always gonna have weird markets. There’s also culture — Canadians don’t whine enough. (We Americans lead the world in whining, wailing, and complaining. Gotta be good at something.) And maybe a bit of a Blackberry hangover. [2]

It’s so bad now even Canadians are getting fed up. There are rumblings about turning net/mobile access into a regulated utility — some of my relatives think Rogers and Shaw are getting nervous. We’ll see. Canadians can tolerate a lot of abuse.

This is on my mind now because I’m trying to figure out the best options for my sister.

I currently have her on an American AT&T iPhone 4 [1] and a $17/mo Virgin Mobile prepaid plan (Virgin is a Rogers MVNO). On her plan voice costs 0.40/min (!) and she gets 100MB a month of data (iMessage, Facebook, email). This plan costs about 4 times my kids H2O wireless plan and delivers less value [3]. It’s not great and she needs voice services [4]. 

Koodo, a Telus MVNO, seems to be the value choice (the dread CDMA acronym appears). The IMEI for my sister’s AT&T 4 passed the Koodo compatibility test, so it’s possible her current/future AT&T 4/4s would work with their SIM.

Looking at the options, and starting with these assumptions…

  1. 500+ min of talk
  2. No home internet service (so tethering [7], which is supported, is the only way to use, say, an old 32bit Mac Mini running Snow Leopard [5])
I end up with, tentatively [9], two Koodo options [6]. One caveat — Koodo, weirdly, does not support Canada’s Interac system for making payment [9].
  1. Postpaid: $60-$70 month (1-2GB) + fees
  2. Prepaid:  $90 (at time of purchase a 13% HST is typically paid)
    1. $35: text and unlimited incoming calls
    2. $30: data (1 GB)
    3. $25: 500 anytime minutes

Which brings me to Google Hangout/Voice. Having GV on her phone would provide some nice cost-saving options. Alas, even though Google has .ca domain documentation on Google Voice, neither GV nor Hangout are available in Canada (nor Skype!). One workaround uses a US Skype number to full Google, but of course that would give her a US number — not terribly useful actually [8]. Sigh.

So I think it’s going to be Koodo — either postpaid or prepaid depending on hidden fees with postpaid.

 - fn -

[1] The 4 (soon to be 4s) has been compatible with Rogers/Virgin frequency. I recently tried my unlocked AT&T 5s with a Virgin SIM however and the data service failed completely — I don’t know if this was due to Virgin’s fragile infrastructure or a frequency problem with the 5s chips.

[2] More culture. Canadians love BlackBerry, the little company that could. It’s dead now, but Canadians are a loyal bunch. So their expectations of mobile are kind of 2005.

[3] One twist — in Canada some cell plans don’t use minutes for incoming calls. Some do. Koodo does on some plans at some times. Complex, but if you know the rules you can text and ask someone to call and thus talk for free. Koodo’s old crappy website has an “unlimited incoming call” add-on for about $10/mo - but it’s unclickable on a modern browser. By the way, the website offers the same add-on for unlimited minute plans — where it adds no value. I wonder how many are paying an extra $10/mo to Koodo.

[4] If we cancel her home phone she needs 500+ minutes of talk a week.

[5] The best desktop device/OS combination Apple ever made — before the mediocrity hit. You can’t buy something as good today though there are obvious security issues with such an old OS.

[6] In US postpaid plans there are many hidden fees and taxes. I don’t know if that’s true in Canada, but in some provinces taxes add 25% to costs. I know the Virgin prepaid plan has no additional taxes, I assume that’s true of Koodo too. Makes prepaid/postpaid comparison harder.

[7] Desktop OS are not made for tethering — they randomly suck volumes of data. Modern “cloud” devices are big offenders, so a pre-iCloud Mac has an advantage. Still, it’s a worry esp. for a postpaid account. I don’t know how Koodo handles overages on a prepaid account; in the US H2O seems to just cut coverage but Ptel (Tmobile) will burn the number with a huge overage cost.

[8] The site also recommended “tellfi.com", but if you try to visit that site Google warns that the cert expired 270 days ago. Don’t go there unless you want your computer to serve Russia.

[9] Koodo’s website is broken — the add-ons can’t be selected using Chrome or Safari. There may be more options if the add ons features worked. I think the broken web site/funding situation may also explain their lack of Interac support.

Tuesday, December 09, 2014

Tablet WiFi only vs. WiFi/4G: $9 Android, $120 iOS

I'm used to paying more for Apple devices. I don't like it, but there you go. A 20% premium over a comparable competitor device is typical. A 50% premium is painful.

But a 1,200% premium?!?

ASUS Nexus 7-Inch 32 GB Tablet (NEXUS7 ASUS-1B32-4G) 2012 Model: Electronics







iPad Air 2 - Buy iPad Air 2 - Apple Store (U.S.)

$9 vs. $130 for cellular connectivity? Yeah, the iPad is LTE and the ASUS is "4G", but that's one hell of a price premium.

How long does Apple think they can keep this premium? I'd assumed a lot of it was IP licensing, but clearly not...

Saturday, December 06, 2014

iTunes sync misbehaviors - the drive fails Tech Tools Pro bad block scan. And a new rotation policy.

It took 18 hours of disk scanning with Tech Tools Pro to uncover the hard drive bad blocks that probably contribute to some of my recent iTunes sync errors. Errors that had left me on the verge of paying $200 to repair an iPhone 4s — I’m now going to hold off on the repair until I test that iPhone against a replacement drive.

I bought Disk Tools Pro 3 years ago when my primary iMac drive developed bad blocks, so it’s paid for itself a couple of times over. Once again Disk Utility found no errors and the SMART status was “fine”.

The drive is dead, modern drives are not allowed any bad blocks. The drive's onboard computer remaps bad blocks dynamically, when they show on this kind of test the drive has exhausted its reserve. So I need a replacement.

Lately I’ve been buying Western Digital Green SATA III 5400 RPM 64 MB Cache Bulk WD40EZRX drives, a few months ago the sweet spot was 3TB, this time it's 4TB. I don’t worry about performance on this external drive — I use my internal SSD for apps that need speed. I like that these drives run cool.

I also don’t need 4TB of storage — for one thing my backup drives are only 3TB. I assume that a 4TB drive will have a larger set of remappable blocks and that’s helpful.

The 4TB capacity will come in handy when this drive gets rotated out to backup. I’m getting tired of drive failures — mine seem to last 2-3 years at best. So I’m going to start replacing my secondary external drive every 18 months. At that time if it passes a full block scan it will go into the backup pool, and I’ll junk my oldest backup drive.

PS. If iTunes were really having trouble accessing data from this drive, the polite thing would have been to write something useful to Console.app log files.