Google apps for our family: now with email monitoring (delegation)

It wasn't designed to support parental control and supervision, but Google's new email delegation function is very helpful (emphases mine) ...

Google Apps update alerts: Email delegation now available for all Google Apps customers

.... Administrators must first enable mail delegation by checking the 'Mail Delegation' checkbox under 'Email Settings' in the administrator control panel.

To enter a delegate, users can select the 'Accounts' tab under 'Settings' in Gmail and click 'Add another account' to enter their delegate's email address.

Once the delegate is signed into their own own Gmail account, they can then access the other person's account from the account selection menu at the top of Gmail....

You can only add delegation accounts that are a part of the Google Apps domain, you can't add external Gmail accounts.

It takes a while for the "account selection" menu to appear. About fifteen minutes after I set up delegation on my son's account a small arrow appeared to the right of my bold email address on the top right of my Google Apps Gmail page.

In fact currently my son does not directly use Gmail, it's just an IMAP service for OS X Mail.app. Only I know his Gmail password. So this doesn't let me do anything I couldn't already do, but it's much easier to monitor his account.

Troubleshooting MacBook wake from sleep problems

Our 3 yo Dual USB MacBook (Intel dual core) is having intermittent wake from sleep problems. It's on a WiFi network and running Leopard - 10.5. On lifting the lid it spins up then hangs with a faint blue screen. There's no cursor.

I haven't found a fix yet, but here's a list of what I've tried [4]. They're listed in the order I'd suggest. Of course the first thing to do with any ill-behaved machine is to check that your backups are good...

1. Run Safe Mode start, (aka Safe Boot) then restart [2]
2. Remove share mounts
3. Login items - remove all
4. Clean out list of remembered WiFi networks - Network:AirPort:Advanced. [5]
5. Do not inactivate the ethernet port - even if you don't use it. Delete all Locales. [6]
6. Disable Bluetooth
7. Update Flash (or consider removing it forever)
8. Input Managers - remove all. They are Satan's tool.
9. StartupItems - remove all from Library\StartupItems and ~\Library\StartupItems if it exists. Do not mess with System\Library.
10. Onyx: check corrupted preferences, check disk, delete caches including font caches
11. Onyx: Repair Permissions :-) [1]
12. Install disk, run disk utility check disk
13. Reset SMC [3]
14. Zap PRAM [2]
15. Run hardware test in loop mode on install DVD
16. Remove or update any low level software
    1. Look in /System/Library/Extensions for ideas, but dont' mess with /System. Look in Library/Extensions.
    2. Cisco VPN for example - uninstall requires terminal
    3. Retrospect Client [7]
    4. Fusion is another - it loads early. Update it.
17. Console.app: Look for messages on startup. Unfortunately Console captures a vast number of warnings and error messages even in a "healthy" system.
18. Disable Safe Sleep (more a Leopard than Snow Leopard option?)
19. Look for more ideas here: Tutorial: Dealing with Wake-from-sleep issues | MacFixIt - 2006
20. Reinstall OS X (desperation move). If you're on Leopard, might as well upgrade to Snow Leopard.
21. Send out for repairs - likely a hardware issue. Bad memory can do this and problems may not show up in the hardware test.

I'll update this post with the eventual outcome. As of this moment I'm trying Permissions [1] and SMC reset (more likely to help) and I'll try run the hardware test tonight in loop mode.

Update 12/18/10: The hardware test worked. The problem is much better. I wouldn't say it is perfect, but clearly some of the above measures helped. The two I'd most favor are "clean out list of remembered WiFi networks" and "reset SMC". I suspect this problem is less common with 10.6 and that, at least with 10.5, there are many contributing factors to "wake from sleep" failure. The fixes I made reduced the frequency, but it will still occur.

By way of comparison, there were NEVER any issues with the pre-hibernate sleep mode of 10.3 and MacOS Classic, but XP sleep mode is completely unusable. (I've no experience with Win 7 sleep.)

Update 6/17/11: This problem resolved. I think it was finally fixed in 10.6

See also:

• Gordon's Tech: Things to do if your Mac doesn't boot (2/2005)
• Gordon's Tech: My 10.6 iMac is crashing - a debugging exercise (2/2010)
• Inquirer confirms apple macbook pros have nvidia bad bump material (12/9/2008)
• Can’t Wake MacBook Pro from Sleep (5/2008)
• How to Turn Off Safe Sleep
• Set newer portable Macs' sleep mode (return to the good old days - 10/2006)
• Tutorial: Dealing with Wake-from-sleep issues | MacFixIt - CNET Reviews (3/2005 - problems were more common then)
• Solving Macbook Wake from Sleep issue | Tancredi
• Computer sleep vs hibernate | Scott Gruby’s Blog 12/13/10

-- footnotes

[1] OS X has reams of permission related issues. I have never, however, seen repair permissions help with any of them, much less anything else. It always finds things to "repair", but the "repairs" fix nothing. Repair Permissions is the OS X equivalent of a disconnected thermostat. It's there to distract the customer. Still, when all else fails, I suppose it's worth trying. Onyx will conveniently run Repair Permissions.

[2] Safe Boot, loop mode hardware test and zap PRAM all need a wired keyboard. There are terminal workarounds for Safe Boot.

[3] An Apple identified cause of wake from sleep issues - Intel-based Macs: Resetting the System Management Controller (SMC): "A portable Mac doesn't appear to respond properly when you close or open the lid." I have noted that sometimes the green light on my magsafe connector doesn't come on ...

[4] An infamous Discussion thread on MacBook Pro problems is a good source of ideas.

[5] I had at least 20-30 in my machine. I removed every one.

[6] I have done this in the past, but not on this machine.

[7] I had a leftover version from when I used a Win XP Retrospect Pro backup server. I had to find an old installer to safely uninstall this low level app that runs on startup.

Picasa web uploader - Google Data Freedom scores

Credit to the data freedom team at Google - the new OS X web uploader can also download albums and even ALL albums - including video.

Does any other free image service allow such easy download of "all albums"? (I pay for extended storage, but most don't)

Onyx finds a directory problem

Joel Barriere's Onyx troubleshooting utility for OS X is free. It comes well recommended, so when my main machine was misbehaving I tried it again.

This time the Onyx startup test told me I had a drive directory structure problem. I was a bit surprised; It's been years since I ran into something like that. Onyx recommended I run disk utility from my 10.6.2 installer disk.

I was lazy, so I tried safe boot instead. Safe boot won't work with a wireless kb, so I plugged in a wired kb and held the shift key down on restart. Surprised again -- it didn't work! I thought safe boot would run fdisk if it found an error, but I guess not.

So I gave in, found my OS X installer disk, and ran Disk Utility from there. It found a missing directory item and fixed it. The behavior has changed over the years, now if Disk utiliy fixes an error it runs a second time to look for uncovered problems. It was fine, but I ran it a third time because I'm that kind of geek.

I don't know if this had any relationship to my problems. My iMac's screensaver uses images hosted on a Time Capsule external share; for some reason it's been dropping the wireless share and failing to reconnect. This is a pain to debug, because there could be multiple causes and because, even at the best of times, OS X doesn't recover from dropped shares very well.

Still, I'm glad to have found something fixable. I made a donation to Titanium Software. I meant to give $10, but I didn't pay attention to the denomination so I gave 10 Euro (about $13 or so).

I wonder if Onyx will be sold in the OS X App store come January. Since it's always been donation-ware (free) that would probably cause some complaints, but this is a venerable and well regarded utility. Barriere surely deserves some revenue.

Aperture Projects descriptions and iPhoto Event descriptions - what happens on iPhoto migration?

One of the problems with migrating from iPhoto to Aperture has been that all of the descriptions associated with iPhoto events and albums are lost.

In Aperture 3, however, projects now have descriptions ...

Working With the Project Info Window | Aperture Users Network

The Enter description field is a place to add descriptive text to add to your Project. This is a great concept, which we’ll talk about more in other tutorials, but essentially it’s designed to hold text to describe a whole Project as opposed to individual images in the Project. You can include any information you’d like here, and it’s searchable. For example, let’s say that you were doing a shoot for a client, but you didn’t want to add the client’s name to the metadata of your photos. You could add that to the Project description field and search for that later on.

Aperture 3 projects now behave like iPhoto events, they can be created automatically (fixed 1 day interval, less flexible than iPhoto). There's a good description of the project description field in this support thread. Along the way rwboyer mentions using a one page book template with a large text area for notes associated with project.

This is encouraging. So has Apple finally addressed a major issue with migrating from iPhoto to Aperture? Will event descriptions be saved in project descriptions?

I couldn't find any documentation on this, but it was easy to experiment. I created an iPhoto 8.1.2 Library with an annotated Event and imported that Library into Aperture. The iPhoto Library became an Aperture folder, and the iPhoto Event became an Aperture Project.

After I did this, the Aperture Project description field was ...

...

empty.

I would love to see Apple sued for false advertising when they claim Aperture 3 is a natural migration path for iPhoto users.

Why can't OS X restore dropped network shares?

This was written in 2004 ...

Dropping Network Connection In Sleep Mode - Mac-Forums.com

... I am running OSX 10.3.4 and really want to know if there is any way to put my computer to sleep without dropping the network connection"...

Actually, I remember that 10.3 wasn't too bad at holding onto network connections. 10.6.5, on the other hand, couldn't hold onto a network share if its life depended on it.

It's been such a longstanding problem few geeks have the energy to complain about it any more.

Maybe the OS X network team should study how Windows 95 did things ....

MarsEdit 3.1.3 - Still not Windows Live Writer, but definitely worth the money

I've been evaluating the MarsEdit OS X blog writing tool since November 2004. In 2007 I gave it a good try, but it fell short. Finally, in May 2010 I bought it, but by July 2010 I threw it out. It didn't measure up to my lost love - Windows Live Writer [1].

Six years is a long time to evaluate a product, but not as long as I've been fighting with Google's incompetence. Evidently billions of dollars aren't enough to create a rich text editor that knows the difference between <div></br> and <p></p>. This past October Blogger broke me. While I researched alternative hosting solutions, I decided to give MarsEdit another try. By this time it was at version 3.1.2.

MarsEdit is now good enough. Try it, buy it ($40).

No, it's still not the equal of Microsoft's free Windows Live Writer, but WLW was one of the finest pieces of consumer software created in the past five years on any platform. WLW is one hell of a high standard. MarsEdit is now about 60% as good as WLW, and that's more than good enough.

The key to succeeding with MarsEdit is not to mix MarsEdit posts with any Blogger product. Don't use Google's BlogThis! to create a draft post, use the "Post with MarsEdit"/Blog This bookmarklet that comes with MarsEdit. Don't touch your posts with Bloggers pustulent editor, open them with MarsEdit [2]. When you paste text, always use "Paste and Match Style" (sure wish that didn't strip out URLs though).

You can alternate editing a post with MarsEdit and WLW by the way. The post formatting will not be injured.

There are several bugs with the rich text editor portion of WLW. I don't see them very often because I've learned workarounds. Sometimes you just have to switch to the HTML editor to remove <div> tags that seem to confuse MarsEdit -- though if you stick with WLW (Windows) and MarsEdit (OS X) you won't run into this problem. There are bugs with <blockquote>, it helps to include an extra line before the paragraph.

The good news is that you can learn to work around the bugs, and there's an end to them. Honestly, I rarely notice them any more. I notice more the rich text editor's lack of keyboard shortcuts or menu bar icons for commonly used commands. Daniel Jalkut is actively working on MarsEdit though, and I think they'll be there in the next release.

MarsEdit has made my life better. It's not perfect, but it improves. Within a year or two I bet it's 75% of WLW, and that's way more than good enough.

[1] Lost because I'm pure OS X at home, and because Microsoft has abandoned the product. Since it was about perfect though, it will be a fine tool for years to come. They've relabeled a "2011" version, but really there have been no changes.

[2] Ok, so I do open quite old posts with Blogger's editor.

Shazam pricing surprise - an unwanted upgrade to worthless

Contrary to what's written here, my free version of Shazam was upgraded to a pay version ...

Shazam set to limit free iPhone app to 5 songs per month | Edible Apple

... until recently, Shazam was free and allowed users to identify any number of songs they wanted.  But now, the development company behind Shazam is saying that new downloaders of the app will only be able to tag 5 songs a month.  Users who want to get more use out of Shazam can opt to pay for a $5 pro version of the app, which will enable them to tag an unlimited number of songs in addition to providing them with new features such as music recommendations and enhanced search features. If you’ve already downloaded Shazam, then you can rest easy as the new pricing structure won’t affect you...

Except it did affect me.

I wouldn't mind the transition if iOS app updates were less automatic. I'd simply stay with the old version. The new version is really just a demo app.

Unfortunately iOS App updates are almost automatic, so there's a lot of room for these unwanted contract changes.

We're moving to software rental fairly quickly.

Facebook: What happened to hide all posts from this game?

Facebook now allows us to download all of our personal information in one zip archive (Account:Account Settings: Download Your Information). That's good.

On the other hand, I realized today I can't block game posts any more.

Until recently when I moused over a Facebook "app" generated game posts generated by a friend's game use, I would see a small "X" to the right of the post. Clicking on that produced a list of options like:

• Hide this post
• Hide all by Joe
• Hide all posts from this application (roughly)

Now I only see the first two. I can either hide a single post (pointless), or I can hide all from "Joe" (not what I want). I can't hide all posts from, say, "farmville".

Now I'm seeing Facebook App posts in my news stream - for the first time in a year.

Games are how Facebook makes its money. Even so, this surprises me. I wonder if it's a technical glitch ...

Update: Some game related posts from today still have the "Hide All ..." option. I wonder if some app vendors are trying to bypass FB's "Hide All" feature.

Update 11/21/10: Per comments this has been going on for weeks. I don't think it's a glitch. Strange that there's been abundant coverage of FB minor events, but none of this much bigger change. I'm going to have to start hiding all posts from my friends who use FB Apps that publish activity.

Why you may want to wait on the new Google Apps services - identity collisions

Google is making most of the apps that were once available only to gmail accounts available to Google Apps accounts.

Behind the scenes, what this means is that they're consolidating identities across the Google enterprise. They'll force the transition in early 2011, but at the moment it's optional.

Sounds great, but there's a catch for some users. The catch is that for some users there will be an identity collision, and reconciling that collision won't be pretty. These users should let others go first.

The users who are in trouble are those who used their Google Apps email address to register for Google services. For example, they used jgordon@kateva.org as the email address to create a Google Account. (Yes, it's confusing. Not all Google Accounts are associated with Gmail addresses.)

After doing this, it's possible to use Blogger (for example) with the user name "jgordon@kateva.org". The password may or may not the same as the Google Apps password associated with jgordon@kateva.org; until this transition the accounts were completely separate.

Next year though the accounts will merge. In this case "jgordon@kateva.org" will be belong to only one identity, an identity managed through Google Apps.

Merging identities is difficult. For example ...

Early adopter phase FAQ - Google Apps Help

...If your users used Picasa Web Albums with personal Google Accounts, they will not be able to reuse their old Picasa Web Album display usernames. They will have to sign up for new display usernames....

... The following Google products don't work with Google Apps accounts that have transitioned:

• Google Extra Storage
  
• Health
• PowerMeter
• Profiles

Review the options for transferring data between accounts.

At this time, these options are limited. Your users can transfer data in some applications from their personal Google Accounts to their Google Apps accounts after the conversion. There are no administrative controls for data transfer at this time. Each user will have to decide what to transfer and initiate the process. Learn more about transferring data in the Google Accounts Help Center.

Learn how to access two accounts at the same time in the same browser.

Users will no longer be able to access multiple Google accounts in the same browser unless they add an optional feature called multiple sign-in. See Using multiple accounts in the Google Accounts Help Center for more information.

Make sure your users complete the readiness checklist for users before they transition their accounts.

Note: After the transition, sign in to your admin control panel using your Google Apps account (example@domain.com). You might also need to use a separate browser. See Signing in to your control panel for more information.

and

Resolve conflicting accounts - Google Apps Help

Users with conflicting Google Accounts can easily resolve their conflicts by renaming their personal Google Accounts, and the data in their personal accounts will remain safe and accessible to them. Here’s how a user can rename their personal Google Account:

• Step 1: Visit www.google.com/accounts and sign in with your personal Google Account
• Step 2: Click ‘Change email’ under ‘Personal Settings’
• Step 3: Enter a different email address where you can receive mail, enter your password, and click ‘Save email address’
• Step 4: Check your other email address and click the link in the verification message from Google to confirm your change

Yikes. This smells real bad. I remember how badly Google botched the transition from "Pages" to "Sites". Reading through this list I can see all kinds of bad news.

I will start the "renaming" process with the some of the problem accounts my family has, but we'll be going slow.

The loathesome Apple Magic Mouse and the MagicPrefs salve

I have only one dysfunctional relationship.

It's with my Apple Magic Mouse. I hate it, but I can't leave it. I don't swear, but today my son heard me drop the F bomb. Thanks to the Magic Mouse from Hell.

There are two parts to the curse of the Magic Mouse. One is that Apple, the company that's never made a decent mouse, was too clever with their latest failure. The other is that Apple, the company that hates its geeks, has steadfastly ignored our screams. All we want is an option to make scrolling require two fingers, but instead we get accidental scrolls that wipe work and lose context.

I have an order for a $35 Logitech Bluetooth mouse in my Amazon cart, but before I pull the trigger I'm trying the last refuge of Magic Mouse users -- the MagicPrefs menubar and preference pane. (Better Touch Tool is a similar product, but seems to have less recent development).

I don't like to install this kind of tool -- they're usually playing in illegal APIs. Indeed, I've seen rumor that MagicPrefs has trouble with 10.6.5. I've done it though, which shows my desperation.

So far all I've created one preset. All I've done is reduce touch sensitivity a bit, and change scrolling behavior:

• disable one finger scrolling (also disables scroll momentum - I miss it)
• two finger scrolling: vertical axis only
• three finger scrolling: horizontal access only
• four finger scrolling: disabled

I'll see how this works before I add more features or gestures. I have seem some atypical clicking and scrolling behaviors and I want to see if those settle down.

If MagicPrefs saves my Magic Mouse relationship I'll forgive it some minor system glitches.

Now if only Apple would fix its own $##% Magic Mouse Mess.

Instapaper: editor's picks and more

I've succumbed to the elegant web page reformatter and offline reader Instapaper. I was a late adopter, but I've drunk the Kook Aid now.

It's the technology, it's the service, it's the quality, it's the versatility, it's the content and it's the developer(s). Classy.

Instapaper works beautifully with over 130 iPhone apps including the best Google Reader client: Reeder.app .

You don't need an iPhone to use Instapaper (currently only the iPhone app generates revenue, that may change). It's great on the desktop too - it makes the most ad laden, Flash infested, page broken content a pleasure to read (and breaks business models too, but that's another story).

It also solves a problem that you might have too.

You know you do it. Sitting in a boring phone meeting**. Browsing web sites on your corporate box (or iPhone* or iPad). All's fine until you see something you really want to read. That's crossing the line though. I can't read something good and pay attention to a dull meeting. Worse, I might continue when the meeting is done -- when I should be doing real work. (I assume everything I do on a corporate machine is monitored of course.)

Instapaper solves the problem. I click the Read Later bookmarklet and put the browser down. I'll read the article, elegantly formatted, on my iPhone later. If you don't have an iPhone, you can read it with any web client through your free Instapaper account.

Instapaper is $5 on the app store with a fine free version if you, like me, distrust reviews.

Oh, and don't miss the Editor's Picks. I'd like to know where the #$! they come from. Great list of readings, and anyone can browse this list -- even if they never use Instapaper.

*iOS browser bookmarklet integration of Instapaper is painful. Apple needs to fix this one, the developer can't. It's simple to use the mail article feature though.

** My meetings are not boring. For one thing I get 60 minute meetings done in 15, for another I round-robin attendees for comments q5-8 minutes.

PS. Instapaper got top grades on every cloud service test I use.

iPhone silent in VoiceOver mode

My iPhone was silent in VoiceOver mode. I couldn't figure out the problem. The UI behaved as expected, and I could record and play back over the speaker, but when I tapped on a word nothing happened.

VoiceOver wasn't working.

I thought my phone was in silent mode, or that the volume was too low. It wasn't in silent mode thought, and pushing the volume up set the ringer to max. Still no VoiceOver though.

The trick was to try playing something on iPod.app. No sound came out, but in that mode I could change the play volume. That brought VoiceOver to life as well.

The volume mode VoiceOver uses is the same one iPod.app uses, but you can't set volume from VoiceOver; in that app the volume controls only change ringer volume. You can set it from iPod.app.

There must be another way to set VoiceOver volume, but even knowing the above I can't find it.

I don't see a lot of posts on this issue, so there's probably something else going on here ...

Update 4/17/11: Apple added a separate app/iPod volume control to a recent release of iOS 4. It's well hidden though. First get the multitasking icon list (tap home twice). Then swipe right to show the iPod controls. Then swipe right again. You will then see a volume control that is separate from the ring volume control.

Creating Google events from email and SMS

In Outlook you can drop an email onto a Calendar icon to create an event. It's one of Outlook's better features.

Toodledo customers get an email connection for task creation. Send an email and Toodeldo creates a task. There are even rules for writing subject lines to facilitate task creation.

Unsurprisingly, Google has something similar - albeit with a bug that makes it less useful than you'd think.

• Create events from the Gmail inbox
• Create an event by sending an SMS to GVENT (48368)

The SMS submission feature is poorly documented; before you can use it (US only) you must register your phone using the Calendar Settings Mobile Setup tab. It worked in my testing, I received a confirmation email that the event had been created. The SMS submission feature, and some related  SMS calendaring services,  are most useful for non-smartphone users. I think it follows the same language recognition rules as email (below):

There's no exact email analog [1] to the SMS feature, but Gmail processing comes closes. You can create an event from any email; the secret is the More Actions drop-down menu and the Create Event entry (I need to pay more attention to that menu!).

Google Calendar tries to parse the email subject line to set times and dates for the new event. I couldn't find any documentation on what phrasing works best, but I assume Google uses the same rules as the "Quick Add" entry box in Google Calendar ... (rewritten below, the page is a mess).

If you're sending an email to your Google Account to facilitate event creation you should use the following rules tge recipe for events is to enter 'what,' 'who,' 'where,' and 'when'. I can't remember that, I prefer the acronym SNAD:

• Subject (what): This can be any text; the event title is created from this.
• Name (who, optional): Anything preceded by the word "with".
• Address (where,  optional): Preceded by the word "at", use quotes if the place name could be confused with a date/time.
• Date (when): Preceded by the word at. Almost anything will work, colons in times can help reduce ambiguity and military time works.

The classic example is: "Dinner with Michael at "Friday's" at 7pm tomorrow".

So far, so good -- but there's a nasty bug/limitation. When you use the create event feature in Gmail, you can only create it on your personal calendar -- even though you may have privileges to write to many calendars. After you create the event you can move it the correct calendar.

Very annoying.

[1] Don't confuse this with what happens when you send an invitation to a Gmail account for an Outlook or similar appointment. That sends an ICS attachment and, think it automatically creates a calendar entry.

Retrospect 8.2 for OS X fails my latest review -- because it's been abandoned

I'm not happy with the state of OS X backup software. I've been hoping for a year or two that Retrospect 8, now owned by Roxio would be a real contender. In particular, I hoped it would replace my use of SuperDuper for backup. I particularly like the file version strategy, the client management, and the built-in encryption. (Encryption is required for offsite backup.)

I also use Time Capsule, but I insist on two completely different and independent backup solutions for our home data.

In my ongoing quest for a Time Capsule/Time Machine complement I recently installed and began to test Retrospect 8.2. I know the app from past OS X and current Windows versions, so the complexity wasn't a problem. I was pleased by some of the things I found, and it passed some initial tests.

Then I ran into an installation permissions bug. Only the Admin account I used to install could open the Readme and User Guide documents. It's an odd permissions bug -- I can't fix it even using TinkerTools. There are workarounds of course, but this is a worrisome sign of poor quality control.

So I visited the (still dantz.com with EMC relabeling!) forums and read this thread response from a current user who wants Retrospect to succeed (emphases mine) ...

Really Disappointed in 8.2 update - Retrospect Backup Forum - Powered by FusionBB

... I got support responses to online tickets 10 days following the opening of the tickets. I had solved two of the three tickets by then (thanks to the forum). It's been a struggle...if it takes 10 days to respond to my responses then I may have to shake some people by their lapels.

And yes, 8.2 has been pretty buggy, and no word on an incoming patch. The blog went quiet, and so is every other means of end-user communication. Hopefully Roxio will figure things out, but for such a critical piece of software this isn't good...

I can confirm that Roxio has gone silent on Retrospect. They have various communication channels, and they're all black. This is a robust indicator that Roxio isn't funding further development. Retrospect OS X is, not for the first time, abandonware.

I can happily use abandoned software when the output is in a standard format. For example, I still love Microsoft's Windows Live Writer, even though it's been abandoned. It produces blog posts other tools can work with. When it finally dies, I'll say a sad goodbye.

That's not an option for backup software. The cost features and functions doesn't matter -- I can't use backup software that's not being actively supported. Even if Retrospect 8.2 were bug free today, even Roxio sold it for a buck, I couldn't use it.

Retrospect has failed. Again.

Now I'll see if the undocumented installer (in the Retrospect folder in Applications) actually works. (Correction: Installation is documented in the readme PDF. The installer does work. Both would have been strong points in my evaluation -- if I'd been able to justify continuing it.