Saturday, December 03, 2005

Getting a rebate on the Canon Digital Rebel XT -- where's the UPC?

[This is really written for folks struggling with the rebate and searching Google for help.]

The Canon Digital Rebel XT comes with a $75 rebate.

As always, the process for getting the rebate is, unsurprisingly, confusing and complex. If it were easy, too many people would do it. The best way to proceed is to go this validation site and enter the UPC number. But which UPC number?

There are a plethora of UPC numbers on the box and in the box, and the directions don't help. They say "*Note: If you purchase an EOS 20D EF-S 17-85 Kit or Rebel XT EF-S 17-85 Kit, enter the UPC code from the camera body box located inside the kit packaging." Huh? There's no UPC inside the box holding my camera, but there are several on the box.

The trick is to look the UPC number up on Google, I found out that it's: "013803049640". Once I knew the number I could figure out where it was on the box. It is indeed on the kit box, not "inside on a camera box".

So if you use the web site, print out the form they provide, and follow all the rules religiously, you're probably okay. If you get stuck, you can phone the rebate center:
Canon USA rebate center toll free at (877) 862-6870 weekdays, 8 am to 8 pm EST.
KW: rebate, missing UPC, cannot find UPC, Digital Rebel XT


OS X Services: an overview and DevonTech link

One of the annoying aspects of OS X are all the half-baked ideas. I guess it's a problem with having a creative design team that's more interested in invention then implementation. OS X Services is in this class; promising but undeveloped. Some applications support them, many don't. They don't work with Firefox, but in Safari you can highlight text and apply several services to the text. AppleWorks doesn't support Services, but TextEdit and OmniOutliner do.

Random Tech has a good article on how to get the most from services, including a link to some DevonThink freeware I'm going to try out: Random Tech: Mac OS X Services (the menu you never go to).

Update: I'm impressed with the great DevonTech gifts. This may push me from Firefox back to Safari!

OS X fix: hang when connecting to a network service or apple partner

This is an obscure fix. If OS X hangs when connecting to a network service, consider deleting a keychain file:
Aperture (Part 3)

Ordering Prints from Apple did not work (I got a Connecting to Apple's Book & Print Ordering Server dialog with an endless progress bar). After a bit of googling I found an iPhoto tip to use the Keychain Access app to delete the keychain file for NetServices. The problem vanished instantly.
OS X has its share of obscure fixes: Delete cache. Delete preferences files. Try another user account. And now ... delete keychains. (Delete permissions is well known, but probably less useful than any of the above.

Open PDF as rich text in OS Cocoa applications

I installed this free DevonTech OS X service, and, as promised, I can now open a PDF in TextEdit and edit it. That's really kind of miraculous. So why is this so obscure?
DEVONtechnologies : Freeware : Services

PDF2RTFService 1.0

PDF2RTFService is a free filter service that enables many Cocoa applications, for example TextEdit or Apple Pages, to open Adobe PDF, PostScript and Encapsulated PostScript (EPS) files as paginated rich text documents. The application just needs to be able to read rich text documents. The actual conversion is done by Quartz and the PDFKit of Mac OS X 10.4 Tiger, PDF2RTFService post-processes and paginates the output for better results.

OmniOutliner 3.5 has been released

OmniOutliner is the heir to MORE 3.1. Arguably it's passed MORE's outliner capabilities [1], especially now that version 3.5's LinkBack capability allows them to embed OMNI Graffle items in an Outline. The update is free for registered 3.x users.

OO is also a reasonable way to produce HTML documents. It can even create HTML with dynamic outliner capabilities. (Whey has no-one done a browser that can represents a structured HTML document as an outline? Odd.) Alas, it doesn't handle hyperlinks, a feature I've requested.

One of the reasons I love OO is the file format. Rename the file to a gzip extension. Open that. Rename Contents.xml to Contents.xml.gzip. Open that. Now view Contents.xml in a text editor. Plain XML. If OO went way, it would be relatively trivial to write a utility to translate the files to RTF or another format.

[1] MORE 3.1 also had a vector drawing capability, a presentation module, and a module for creating org charts and the like. So a true replacement would be OO + OmniGraffle + Keynote. OO is now integrated with OmniGraffle, but Keynote integration is limited to saving an outline in Keynote format. Nonetheless, that level of integration does make me more interested in purchasing Pages/Keynote.

Apple's Aperture is looking shaky: locked threads and deleted postings in their discussion forums

Apple has always reserved the right to lock or delete discussions in their support forums that they dislike. In general they're reasonably tolerant -- sort of like the Chinese government. When they've got a real problem, however, they tend to lock things down.

They're now deleting and locking quite a few comments about Aperture:
Apple - Support - Discussions - Why are threads locked? ...

Nope, they lock out anyone who has anything negative to say. It's their website so they're entitled, but it's hilarious that they're so easily offended. After all, we're just pointing out what's wrong with their software. THEY are the ones who screwed people out of $500 or E500 for something that says 'Designed for professional photographers' right on the front of the box.

It's not even CLOSE to meeting that goal! And I'd point to my previous threads on the subject, which are quite detailed, but they've been deleted because the truth might hurt sales.

Unfortunately for Apple, there will be a large number of websites and magazines with INDEPENDENT reviews which aren't bought & paid for. Once those come out, Aperture sales will plummet.
Now that Apple has an RSS feed, and that feed is cached by Bloglines, I get to see and read all the comments that get deleted.

It's a marker of Apple's sensitivity on the topic that they appear to have deleted an innocent posting of mine, in which I asked if Aperture imported both Edited and Original images from iPhoto, or just Edited images. My hunch is that it imports only the Edited images, so anyone transferring their library from iPhoto to Aperture will, if they delete their iPhoto library, have unwittingly lost all of their originals. IF I'm right people will not be happy. I've asked the question again in a standalone post, if Apple deletes that one I'll know I've really hit a nerve. [Update 12/4: It wasn't deleted. Those who've tried report the Original and Edited are both imported, and are represented as a 'stack'. Good Aperture news for a change!]

I know better than to buy 1.0 products from Apple, but a lot of MacOS X users have been desperate to escape from iPhoto and they've moved faster than they should have. Other early adopters are relatively new to Apple, and haven't realized that software QA is not a priority at Apple. (Innovation is a priority, reliability is not a priority.)

Update 12/4: Derrick Storey reports life with Aperture on a G4 laptop isn't bad.

Friday, December 02, 2005

Use Disk Image to rescue an unmountable drive partition (OS X)

From MacOSX Hints
macosxhints - A possible way to save a corrupted drive or partition

An unhappy event happened to a cheese-maker friend -- he hadn't made any back-ups of his old G3 tower, and naturally the hard disk went down along with all the recipes of his award-winning cheeses. I tried all the usual -- TechTool, DiskWarrior, Disk Utility -- but they all just threw up their (figurative) hands in horror and simply gave up. (Disk Utility would see the disk, but not mount it).

In a fit of desparation, I told Disk Utility to make an image of the seen but un-mountable partitions. And quite surprisingly, it worked!