Tuesday, January 02, 2007

Yet another OS X bug - iTunes this time

I'm running into a serious bug every hour or so! This one is with Apple's Front Row menu. Music that plays fine in iTunes, and that came from a CD (not the Apple Store) won't play in Front Row -- I get the "not authorized" notice.

I'm thinking very negative thoughts at the moment. Time to go to sleep.

Update: Others have noticed this. $#!$#!$!@%!%

Maybe Jobs should take some of his suspect stock option money and pay for some QA testing.

Update: Here's the main discussion. Tag update didn't work, move Library didn't work, now trying move and Consolidate (takes a long time, so maybe ...). Update later.

Update: Ok, it's fixed. Killer bug though. My iTunes library was in a folder titled iTunesMusic. When all was done the files were in 'iTunes Music'. I did the following:
  1. upgraded all tags to most recent standard
  2. used advanced settings to change location of all music
  3. use 'consolidate' menu item which had the effect of copying (so almost ran out of room on drive) all music from iTunesMusic to a new folder called iTunes Music in the parent folder I'd moved everything to.
  4. started OS X in safe mode to flush caches then restarted
  5. started iTunes, confirmed it was using iTunes Music.
  6. moved iTunesMusic to the trash
  7. Started Front Row which then locked up. Killed front row with cmd-alt-esc.
  8. emptied trash and restarted iTunes. (I think Front Row was still trying to use the files in iTunesMusic, which was in the trash.)
  9. Started Front Row again -- now it works.

Monday, January 01, 2007

The MacBook has a flicker problem ...

Alas, hundreds of postings, this being only one of the recent ones: Apple - Support - Discussions - Has anyone got the screen flick problem ....

I can attest my 2 month old Core-2 Duo is flickery, though it's more annoying that intolerable. It's more obvious with the default blue background, less with white background. Better at intermediate brightness, worse with CPU load and heat. Sounds like a design flaw. I'm early in my warranty period so I'll just track it. Apple repair can be shaky -- if you get a repair too early in a defect issue cycle you end up worse than when you started.

Some people claim it's not so obvious when using XP BootCamp, which would be encouraging that their might be a firmware or software fix.

OS X windows file sharing: incorrect password bug

"OS X" "windows file sharing" "incorrect password" - Google Search didn't help me, but I figured this but out on my own.

The bug bites when you enable windows file sharing by account. You have to enter the account password -- but it doesn't work!

I think this bug shows up when you migrate a 10.3.9 account, that itself started life with 10.1, to a new machine running 10.4.x using the OS user migration utility. That seemed like a great idea at the time, but in retrospect OS X does not manage machine migration nearly as well as Mac Classic did.

The answer is to go to each user account and change the password to something different. Then change it back to the original password. This fixes things.

There's a similar "incorrect password" bug that shows up on the Win98 side when connecting to a Mac SMB share. I haven't figured that one out yet, I'll try restarting the Mac and see if that helps. I also used the super-occult OS X Directory Access utility to change my OS X SMB workgroup to match the Windows workgroup.

Note that the Windows workgroup SMB browse name is the same as the Bonjour/Rendezvous browse name (machine_name.local).

Jeez, ever since I started migrating my mother from Win98 to OS X I've been running into a torrent of OS X bugs and usability errors. OS X really does have a lot of issues ...

Update 1/1/07: Well, I got bidirectional file sharing working between Win98 and OS X. What a pain! I'm not sure what did the trick. I used the ultra obscure Directory Access utility to change my OS X SMB workgroup name from "workgroup" to the name used by the Win98 machine, I logged in to the Win98 machine with a username that matched the username on my OS X machine, and I probably did a few other things too. It does work, but really this is ugly.

Sloppy bug in OS X Stickies

This is embarrassing.

Create a sticky with large font size. Type 3 words. Leave the cursor following the last word. Print. The printed output truncates the last word.

That's sloppy.

Update 1/1/07: My 76 yo mother pointed out that she discovered the bug and should be credited on the report.

Friday, December 29, 2006

Mac 101: Apple documents OS X for everyone

Recently I did quite a bit of work to configure a Mac Mini for my mother. I don't know yet how it will turn out, but I've got quite a bit to post about the experience (including a mini-intro manual and configuration directions).

I ended up thinking OS X 10.4, though at least as usable as XP, is not as easy to configure for a novice as Windows 95 was, much less pre-Switcher Mac Classic or MacOS 9 Simple Finder. More about this later, but suffice to say computers today are built for experts. I also was struck by how pathetic the out-of-box OS X documentation is. Have you ever looked at the 'Tiger' PDF? Very weak.

So it's noteworthy that Apple is expanding their Mac 101 site. Their slowly building the documentation, even if it's not on the machines they sell. The discussion of Expose had a few things I didn't know (in bold). Time to force some old tricks on an old dog (me)...
Mac 101: Expos�

# When you want to drag something from a Finder window into a folder on your Desktop but can't see that folder, start dragging the item, press F11 to hide all windows, and drop the item in the folder.
# If you need to drag a file from one window to another, start dragging the item, press F9 to see all windows, drag the item over the target window until the window becomes active, or press F9 again, and drop in your item
# When you need to access something on your Desktop, press F11 to hide all windows for an unobstructed view.
# If you need to copy elements between two windows in the same application, start dragging the item you wish to copy, press F10 to display all open windows for that application, drag the item over the target window until it becomes active or press F10 again, and drop it.
I read some of the others. Did you know you can drag a photo into the edit box for the login picture and make that the login picture?! Apple desperately needs better help/documentation integration.

It's good stuff, but it's still way too esoteric for novice users.

Wednesday, December 27, 2006

Migrating mail from Outlook Express to OS X Mail.app: Using Eudora

I've read lots of articles on how to migrate mail from Outlook Express to Mail.app. Many confuse Outlook and Outlook Express (completely different products, can't imagine how the confusion arises :-).

This is the one I like best: Mail.app - Importing from Outlook and Outlook Express.

Use Eudora Windows to get the job mostly done, then Eudora Mailbox cleaner to finish the task.
1. To properly import all messages, attachments, and address book entries, the files copied from the Windows computer must be arranged in a specific manor.
2. Create a new folder and call it "Eudora Folder". The Desktop is a good place to create the folder.
3. Inside this folder, create three more folders named "Mail Folder", "Attachments Folder", and "Parts Folder".
4. Move the "Microsoft Outlook.fol" or "Outlook Express.fol" folder into the "Mail Folder".
5. Move the contents of the "attach" folder into "Attachments Folder".
6. Move the contents of the "Embedded" folder into "Parts Folder".
7. Move the "Nickname" folder into "Eudora Folder".
8. Make sure Mail.app is not running, then drag the "Eudora Folder" and drop it on the Eudora Mailbox Cleaner icon.
9. Leave all the boxes checked and click OK. (Filters will not be imported because Eudora cannot import the original filters from Outlook or Outlook Express.)