FaceTime for Mac - just about perfect

The artistic sociopath alternates cruel sadism with lovely gifts.

That's Apple.

The gift this time is FaceTime for Mac. It's just about perfect. Best of all, unlike the long dead iChat app it replaces, it's not tied to an OS release - it works for 10.6 and beyond. I dare to hope Apple is decoupling app functionality from OS release, but that's because I've got Stockholm Syndrome.

Seriously, OS coupling made iChat worthless. If Apple doesn't want to repeat that mistake, they have to maintain FaceTime outside of OS cycles.

On the other hand, there's not that much to maintain. It's pretty good as is. I'd like to see bigger buttons, but it's the kind of simple UI an elderly person with good vision can work with. (Apple is paying attention to demographics.)

During initial setup you can use your MobileMe account [1] or start a new apple account. You then associate it with ANY email address you own. After initial setup you can assign multiple addresses; they're simply unique identifiers that Apple assigns to your Facetime account identifier. You can choose one of these to be your callback email.

I love that "that you can also start a call from Mac OS X via URLs like facetime://appleid or facetime://email@address or facetime://phone#".

I tried this by embedding this protocol into a Google sites page. !It worked!

This means I can create a web page for my mother with a large clickable link target. That's far more useable for her than Google Video Chat or OS X iChat.

That's cool.

[1] Please do not make my MobileMe renewal mistake!

How to replace a $150 MobileMe family renewal with an $83 MobileMe renewal

A new Mobileme Family Pack costs $83 on Amazon.com. I thought my renewal through Apple would cost $99. Wrong, it cost $150; $99 for me and $50 for the family pack "extension".

That's wicked.

It turns out I could have renewed by buying the $83 family pack.

I'm going to see if I can get a refund. Don't make my mistake!

Update 10/20/10: I had a very satisfactory response through Apple's Express Lane. I have 45 days after payment to cancel for a full refund. If I then reactivate with a family pack key I get all the family accounts and data back -- Apple keeps it for a time (forever?).

So I'll order the renewal package from Amazon. When I have they key ready I'll cancel for the full refund, then immediately renew using the Amazon family pack key.

Update 10/28/10: This worked, with only a few surprises. Here's how to do it.

1. Before you cancel, make sure you have every family members user name and password at hand.
2. Cancel the account for a full refund (within 30 days).
3. login again with the account owner un/pw. You get a note that the account has expired. Enter the MobileMe key you got from Amazon.
4. You will see your account, but nothing about family members!
5. Now add each family member back, one at at time. When the dialog comes up it will ask you if you want a new account or to migrate an existing account for a regular member. I chose the 2nd option. Enter the un/pw of the family member. It takes about 30 seconds for the accept button to appear if you've entered correctly. Errors get an immediate response.

As best as I can tell no data was lost. I could see all the synchronized contacts I expected to see.

iPhoto 11 and Aperture 3 - more bad news

Somewhere on the boring, insipid, new iPhoto 11 page is a link to an iPhoto to Aperture page with gems like ...

... While iPhoto is designed to work with one library at a time, Aperture lets you set up as many libraries as you want and switch between them instantly. And you can export a project — and all the related photos — as a new library. That makes it easy to do things like take a slideshow from your work computer to your home computer to finish it. Since the slideshow is a separate file, you can work with it directly — no need to import it into one of your home libraries. When you bring it back to your work computer, all the edits you made sync automatically...

I gave up two years ago on multi-library support in iPhoto, support that would let me edit my photos while I travel and then merge them into my home library. The iPhoto 11 non-event, this conversion page, and Apple's $50 price point for iLife should crush anyone's residual hope for a better version of iPhoto.

So why am I not happy to buy Aperture 3? I have Aperture 2. The upgrade price is reasonable.

Because (shocking!!) .... Apple lies.

The iPhoto to Aperture 3 conversion is not seamless. Large amounts of metadata, such as album and event comments, image tags, and book definitions and the like are lost. Apple doesn't tell you this. That's because Apple is made up of Satan-worshiping sadists...

Suspicious Safari crashes - is it 1Password?

Safari 5.0.2 is being unusually crashy lately...

Date/Time: 2010-10-17 07:49:57.755 -0500
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 239013 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 527842 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 91CBE8C3-5174-44E4-89DA-EDE076DCAA1E

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000079

I don't run any extensions, but I do have 1Password installed and I have the proprietary Fujitsu ScanSnap Manager driver on my system.

Based on this report I'm suspicious of 1Password. I'll try the enable/disable Safari support trick mentioned there.  I use 1Password, but grudgingly. I don't like hacky extensions, it really needs to use the official (but new) Safari extension framework.

Of course it could always be #$!@$@!$ Flash.

Troubleshooting an OS X iOS device recognition problem

There's a bug in OS X 10.6 ("or later") that can make an iOS device unrecognizable: http://support.apple.com/kb/TS3540.

I'm sure a fix is coming. The tech note is worth tracking though because of the sequenced steps in the recommended fix. It's basically a full iTunes uninstall ...

1. delete com.apple.usbmuxd.plist~orig
2. delete iTunes
3. delete AppleMobileDevice.kext
4. delete MobileDevice.framework
5. reinstall iTUnes

Might come in handy for future obscure sync related bugs.

Downloading a shared Picasa web album in OS X

Despite Google's data freedom record, they've done a mediocre job freeing Picasa web albums. I know of only two ways to download an entire album.

You can use the Picasa Web Albums uploader tool to download albums that you own. I think this tool works with non-Intel machines.

If you have an Intel machine you can use Picasa for OS X to download albums you own - and, more importantly, shared albums from other people.

I've done the latter. It works - but it's a pain. Read the documentation: Downloading Albums and Photos. Here are a few additional notes to help out:

1. When you install Picasa it starts indexing your drive. Go to Tools:Folder Manager and mark every folder as exempt. It will stop indexing.
2. Don't bother looking for the option to download from an album URL. It's not there. Yes, this is very weird.
3. Go to the shared album and look for the 'Download' menu item. Click on it. You may see that 'Download to Picasa' is unavailable -- grayed out. That's because you need to quit Safari and restart after Picasa is installed (and perhaps running). Now you should be able to see this option. Click it.

Picasa stored my images in Pictures\Downloaded Albums. I dumped them from their into iPhoto then deleted them.

MobileMe vs. Google Calendars

MobileMe Calendar now supports public read-only sharing using the webcal (.ics) format. There's no public display as an HTML page.

MobileMe users can be invited to view and edit a calendar.

There is no support for subscribing to a non-MobileMe calendar. There is a mechanism for importing from Outlook or (bizarrely) iCal. It's not documented, but I believe Outlook import requires installing some Apple software (iTunes?) and I am pretty sure it won't work with an Exchange based calendar.

It seems users can't share on both MobileMe and publicly! If you make a calendar public you lose the miniscule sharing icon to the right of the calendar name. Weird.

There's some iCal integration, but, judging from a flurry of tech notes, there are lots of bugs. I suspect Apple wants pre-10.7 users to use the web UI and forget iCal. I assume MobileMe Calendar has good iOS calendar integration, but there's no iOS support for editing calendar-associated tasks.

Overall, I'd give Apple a C+ for this effort. If they were to add subscription they'd graduate to B-. The significant advantage over Google Calendars is simplicity and, of course, a far more pleasant UI. The disadvantages are substantial -- no subscription, no web publication, no embedding, etc etc.

Update 10/16: See comments for additional drawbacks. There have also been recent posts from vendors that used to be able to synchronize transactions with MobileMe calendars -- Apple has removed functionality they relied on ...

• Daylite: ... In the process of moving to the new calendar, Apple migrates your existing calendar and deletes the old calendar. In the process of deleting the old calendar, sync services propagates the delete to all sync services clients. Daylite obeys these delete commands (as it should) and moves your calendar data to the trash (lucky we have a trash).
  
  We've communicated with Apple during the MobileMe Calendar beta and we are looking into possible solutions.
• Spanning Sync and the New MobileMe Calendars (Spanning Sync Blog): ... Spanning Sync can sync the new MobileMe calendars to Google, but changes made in Google won't show up on your MobileMe calendars. Unfortunately, Apple specifically disallows syncing of the new calendar format (called CalDAV) using its Sync Services architecture, which Spanning Sync is based on. Spanning Sync can read from MobileMe calendars so "one-way sync" is possible, but making changes to them is currently impossible... we're hopeful that Google will enhance Google Calendar so that it can sync directly with MobileMe without any intervening software. Google is tracking the request for this feature here ...

I imagine Daylite couldn't warn customers due to their beta agreement, but since Apple ignored their concerns their customers have been screwed. Spanning Sync suggests customers revert to the old format.

Apple is not a "nice" partner or vendor, but we already knew that. They are not the best of all worlds, only the best of our world.

I grumpily added my bit to the Google feature request list, though, in truth, I don't use MobileMe because I know Apple won't deliver what I need. I'm not their customer.

The only upside to this story is that MobileMe is using CalDAV, so there's a potential for a better future. I bet OS X desktop support will require 10.7 though, and that OS won't be safe for my use until early 2012.

There's been rumor of a rapprochement between Google and Apple. I hope that's true, because for geeks like me the best solution is combine the best bits of Google with the best bits of Apple (not including MobileMe).