iOS 5 updates and lost game data: wait for iOS 5.1

I don't know how widespread this is, but it happened to us despite having a robust backup ...

Lost game data: Apple Support Communities

I just migrated my son from a 3GS to an iPhone 4 running iOS 5.01. I wiped the iPhone 4, reactivated it, then restored from a complete backup of his 3GS. His Harry Potter Lego saved game setttings were not preserved. He was, understandably, disappointed. I haven't evaluated his other games. In general iOS 5 migrations have been difficult, with more than expected work to reinstall apps, delete crashing apps and resume them, and restore accounts.

I suspect the problem is some combination of ...

• a bug (of course), perhaps related to Apple's confused identity management infrastructure (Cloud ID, AppleID, StoreID)
• a change in how applications are allowed to store data. If an app is not updated prior to updating, and the app stored data in a fashion that's no longer supported, then data will be lost.

I've moved three users from iOS 3 or iOS 4 to iOS 5, and it's been painful each time. Most credentials have to be recreated. ActiveSync account migration doesn't work at all; accounts have to deleted and recreated. Migrating Google Authenticator was particularly difficult (that's Google's fault though). Worst of all, for my son, is this data loss.

I don't know if Apple will fix this, but I recommend waiting for iOS 5.1 if there's no driving necessity to upgrade to iOS 5.

iOS 5 -- What Apple didn't fix

My personal list of things that are still broken in iOS 5 (to be expanded):

• Migration problems: 
• ActiveSync accounts must be removed completely, then restored when updating from iOS 4 to iOS 5 (this may be a new bug)
• My son's Harry Potter Lego game data was not saved when I migrated him a 3GS to iOS 5
• Alerts: Now there is a birthday alert, but it's a 1 week alarm. We need 2 week alarms for all events.
• Colors on Calendars: Still can't control color assignment, still get colliding colors with ActiveSync calendars, color assignment algorithm still doesn't look across multiple calendars

Migrating MobileMe family accounts to iCloud

I've started migrating family accounts to iCloud. This explanation from Apple Discussions is helpful ...

With a Family Pack, the master account holder and the sub-account holders can each migrate to an individual iCloud account by going to http://me.com/move and entering their email address and password (not www.icloud.com). The order they do this in is immaterial; if the master account moves first it can no longer administrate the sub-accounts. If a sub-account moves first the master account cannot create a new sub-account to replace it. Once migrated each account becomes a full iCloud account entirely separate from the others. The master account holder will get the 20GB storage upgrade free until June 30th 2012; the sub account holders will not, and will have only the basic 5GB.

I began with #2, currently using a SIM-less iPhone 4. He's got almost no data to lose.

I want him to continue to use my Apple ID however ...

... iPhone, iPad, and iPod touch must have iOS 5 or later. Note: When you are asked to provide your Apple ID during iOS setup, use your MobileMe email address and password. To use a different Apple ID for iTunes and iCloud, just go to Settings > Store on your iOS device after you've finished the iOS setup assistant...

... Inactive and expired MobileMe accounts do not need to move to iCloud. Simply use your inactive or expired account to sign up for an iCloud account and follow the onscreen instructions. See this article for more information...

and

When you first set up your iOS 5 device, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.In Settings > Store, sign in with the Apple ID you want to use for store purchases (including iTunes in the Cloud and iTunes Match). You may need to sign out first to change the Apple ID.

Following this path I learned that #2 will still have MobileMe Gallery, iDisk and iWeb Publishing through 6/30/2012 -- even after moving to iCloud. Better than I'd expected. No keychain sync though. I hope that comes back in some form.

I had to enter his iCloud (same as MobileMe) credentials to setup Facetime and iMessage on his SIM-less device. Although the phone doesn't need a SIM for this, it can't be in Airplane mode.

So far, it has gone better than expected.

Update: Thinking this over, I realize I need to update my machines to Lion before I move Emily and I. So this will take a while ...

Turning an iPhone into an iPod touch - keep the original SIM!

The kids had used old iPhones as IPod touches without trouble, but apparently I'd never done a factory reset.

If you do that, the phone can't be used -- until it's activated.

You need a SIM card that was either originally used to activate the phone, or that works with a currently active phone:

Using an iPhone without a wireless service plan

Follow these steps to use your iPhone without a wireless service plan:

Insert the SIM card from your new, activated iPhone or one that was previously used to activate the original iPhone.

Connect the iPhone to iTunes on a computer connected to the Internet.Once iTunes activates the device, you're free to use the iPhone as if it were an iPod touch.

... It may be necessary to repeat this process after updating or restoring the device.

Yikes. If I'd known that then, when I got my 4S, I'd have asked to keep the old SIM card and had them give me a new SIM. Instead we just swapped the old SIM. (Not sure if AT&T will do this, it's an advantage of ordering you iPhone from Apple for home delivery.)

Lesson: When you upgrade your iPhone, keep the SIM card that was previously used to activate the device.

Update: On the brighter side, iOS 5 allows use of FaceTime and iMessage without a SIM card. You can't use them in airplane mode however.

Update 11/30/2011: iMessage behavior is flaky in a SIM-Less iPhone. More on that later. In a separate experiment on another phone I found a SIM card that had previously been used in a different iPhone worked to get pasts the iTunes check even though the number no longer existed and the SIM card was no longer valid.

Update 3/5/2012: iMessage was much better by mid-December and has worked well since.

Google's 2-step verification is (almost) the spawn of Satan - iPhone upgrade edition

Two months ago I decided Google's 2-step verification was an incomplete mess unsuitable for use by non-geeks.

Today I decided it's the spawn of Satan.

This is what happens if you refresh an iPhone running Authenticator - either a new phone or restore from backup

1. Restore iPhone from backup
2. Authenticator settings gone
3. Per directions to account page for 2-step verification settings.
4. Discover, despite 30 day authorization, my computer wants authenticator token today.
5. Fortunately, I have my old phone. That works.
6. Realize that there's no support for authenticating a new phone. Ok, I'll just turn off the iPhone ...
7. Get the QR code. That works ... but
8. All the friggin' application specific passwords are gone -- all revoked.

Do you know how friggin' long it takes to enter all those application specific passwords across multiple machines and operating systems?! Can I scream now?!

Friends don't let friends use 2-step verification.

Update: A few minutes later and, for now. I see my (not) application-specific passwords and they still seem to work. So only almost the spawn of Satan. Google needs a workflow to support migrating from one iPhone to another.

See also:

• Gordon's Tech: Implementing Google's two factor authentication - early days
• Gordon's Tech: The massive security hole in Google two factor authentication - problems
• Gordon's Tech: Making the most of Google's alternative "2-step" verification model - more problems
• Gordon's Tech: Google Chrome sync does not work with 2-step verification - still more problems

 

Good habit: review sites with access to google services

Through your Google Accounts page you can edit "connected sites" and "application-specific" passwords (they aren't btw).

I did this tonight. I was surprised at how long my list was. How did Facebook ever get access to my Google Contacts? They are diabolical.

I deleted most of  the items on the list. This is one practice I want to make a habit.

AT&T sells iPhone cables for $10 with 3 for 2

I've never come across an AT&T store bargain - until today.

Turns out AT&T sells their own iPhone/iPod/iPad charge/sync cable - for $10. As of today they also have a "buy two get one free promotion", so I bought 3 for $20.

Excluding obviously counterfeit $2-$3 cables (caveat emptor), I've not seen these cables on Amazon for less than $20. Griffin's powerblock/cable combo for $23 or so has been the best deal.

Since Apple's last two years of cables have been absolute garbage (separation at iPod end), my family needs some extra cables. Now we're flush.