Monday, February 14, 2022

Surprising things in my upgrade from an iPhone 8 to an iPhone 13 Pro (mostly bad)

 This is what surprised me:

  1. The 13 Pro is  chunk. Compared to the i8 it feels heavy and big. It's thicker than I expected.
  2. The lenses poke out a lot. It needs a case to lie flat. Which makes it even chunkier. I ordered the mag safe compatible Spigen clear case.
  3. There's still a bug in the update process. Settings may get stuck on Update Apple ID Settings. I had to power down and restart. Definitely annoying.
  4. You can order generic or carrier preset (Connect to Carrier). If you order Connect to Carrier your carrier will charge you a $30 activation fee and you get an eSIM phone. If you order without the carrier preset you need do do a SIM swap but there's no activation fee. When the carrier charges a "discount" Apple shows this as the phone price even though the actual price is $30 higher. So I'd call this one a joint Apple/Carrier scam. The advantage of a physical SIM is that you can move your number to a new phone if needed, the disadvantage is that someone who has your phone can also do that (and defeat some 2 factor protection).
  5. After you insert the SIM card you can convert to eSIM! The option shows up in Cellular for AT&T. Your physical SIM card will be deactivated, so you can't use a backup cell if your phone dies. I suspect if you did this your carrier would charge you a $30 activation fee.
  6. It took about an hour to do phone-to-phone swap but installing all my apps looks like it will take quite a while.
  7. I needed to read the manual -- especially about the camera. The zoom control is kind of cool. The transfer didn't respect my settings for compatible (JPEG, not HEIC) or Live Photo off. I had to reapply.
  8. There's no documentation at all with the iPhone. Not even the simplest pamphlet identifying the buttons. Everything is in an email sent in advance of the phone.
  9. It ships with a USB-C to Lightning cable. Weirdly I thought it was an adapter and I needed to buy one. So I have two. I'm sure I'll find a user for it. I bought the Anker USB-C mini-charger.
  10. The app install seemed to start but not progress. A restart didn't help. I was over 10 devices with my Apple ID so I removed my old phone. I then installed a new app from the App Store. Eventually apps started to complete.
  11. It ran hot for the first day or two.
  12. I share as part of the family, but "Find My" said it couldn't find me. I had to tweak my profile in Find My and specify my new phone as my location source.
  13. I went to use Apple Pay and there were no cards! Turns out Apple Pay/Wallet cards are not part of the iCloud backup. That included a transit card with an account balance. On the other hand my pending event tickets ("passes") and expired passes were restored. However, when I clicked to add new cards iOS offered to restore cards used in past! The Apple Card and the Transit card (with balance) restored immediately, I had to enter the 3/4 digit 'secret' code for the other cards.
  14. Handoff (clipboard sharing) stopped working. This might have been related to my other Apple ID issues; also I'm doing it between Mojave and iOS 13 and that's a stretch. Still, the Apple ID problems are old and it worked before, so I'll call this an update bug. I had to sign out of iCloud on both my iPhone and Mac and sign back in to restore it. (I also signed out of Store ID on my iPhone.) Of course since I'd signed out of iCloud I had to restore my Apple Wallet cards again. And download a zillion photos again.
  15. Authenticator style apps often don't backup properly. So you need to redo them all.
  16. It's very easy to accidentally trigger the 911 code with my car adapter. I turned off the emergency dial feature.
  17. 1Password 7 WiFi sync stopped working. My theory is I need to regenerate some private key but that's not supported. The company no longer supports WiFi sync so I'm kind of screwed here. [I figured out something close to a fix.]
  18. The zoom, low light image enhancement, and Find Objects features are nice, but the iPhone 13 Pro is actually not all that big an improvement over the iPhone 8.
Contents of email sent with iPhone 13 Pro:

Guides to Get You Started

Setting up your new iPhone

Watch and learn with video guides from Apple Support.
Set up your new iPhone
How to back up with iCloud
Read step-by-step guides at your own pace.

iPhone Activation

How do I activate my iPhone?

Once you have your iPhone, activation is simple. Turn on your iPhone by pressing and holding the side button for a few seconds. Then follow the onscreen instructions to set it up.
To activate this iPhone on your employer’s plan or a prepaid plan, you may need to contact your carrier, or—if your workplace employs more than 25 people—your employer.
If you didn’t choose a carrier when you bought this iPhone, you’ll need to contact a carrier or insert your own SIM card. Older SIM cards may not work on a 5G network. You may need a new SIM card from your carrier.

Do I need a SIM card?

iPhone 13 models activate on eSIM. With eSIM, no physical SIM card is needed to connect to a cellular data plan, though you will need Wi-Fi for setup. If you would like a physical SIM card, you can reach out to your carrier.
iPhone 12 and earlier models may arrive with a physical SIM card already installed depending on your choice of carrier.

Sunday, February 13, 2022

How do Facebook Messenger (and Instagram Message) Link scams work?

Every day large numbers of Facebook users receive a message that appears to be from a friend that invites them to click a link. If they click that link their Facebook friends (social graph connections) receive a similar message -- from them.

Many of the victims post on Facebook that their account has been hacked and that recipients should disregard the message. Most change their account passwords, some close their account.

So how does this work?

It's the old "enter password' trick -- a phishing attack. If you click on the link a Facebook screen asks to verify your account identity. This, of course, is a fake page. The credentials you enter there are used to send messages from your Facebook account.

The attackers don't try to change your password, they just send messages to recruit new credentials. There are lots of scams that can be run using Facebook or Instagram messages so this is a profitable business.

Just change your password and try not to be tricked again.

Friday, February 11, 2022

Things I learned switching from Spotify to Apple Music

I'll keep adding to this list. For historic reasons going back over 10 years all my owned music is under one Apple ID and my iCloud services are under another. 3/5 family members use the same Store Apple ID. Because of the way family sharing works that legacy Apple ID is a six family member.
  • On the individual plan you can stream to one device at a time. On the family plan you can stream to up to 6 devices at one time. On the individual plan if two devices share the same Store Apple ID only one can stream at a time. (I think you can play Music you own on more than one device.)
  • If you are on a free plan and upgrade to family plan you don't get any special credit, just go to full price.
  • When you do upgrade from the Music app (good luck figuring this out) you get the monthly $15 renewal. There's no yearly discount.
  • I think music that you have in legacy iTunes that is not part of Apple's library is uploaded and available. For example (from 2003!). I don't know if I play from streaming if I get this one or a newer version.
  • In addition to iTunes you can use music.apple.com to access your library on a Mac.
  • FreeYourMusic.app on iOS $10 works pretty well to transfer Spotify playlists to Apple Music. The $10 is a lifelong subscription but it is not family shared.
  • When you cancel Spotify you revert to ad-supported Spotify, your playlists don't go away.
  • To Share Playlists you need to create a Profile.
  • Apple Music includes iTunes Match
Additional notes on results of moving Emily from using a shared Store Apple ID to her iCloud Apple ID for media and purchases given family sharing:
  • Playlists that were on her phone seemed to stay on her phone
  • Downloads on her phone are still there and they synced to the Cloud
  • Still TBD how this will impact movies, apps, etc given family sharing (our legacy shared Store Apple ID is a 'family member').

Thursday, February 10, 2022

How to add an Apple Store order to your Apple ID after purchasing as guest

I finally ordered my iPhone 13 Pro -- but even though the Apple Store web view showed a link to my account the order was processed as a guest order.

I found there's a way to add to the order to my Apple Store account. You need to know the order number, the phone number used, and the email used.

From your account page,  choose Your Orders. Since your order doesn't show, choose "Find it Now". This displays the Order Lookup Screen. Enter the order information and you will be given the option to add it to your Apple ID account.

Saturday, February 05, 2022

Relentless beeping when plug iPhone into MacBook USB port: reset iPhone Location and Privacy

Solved 9/12/2022

I wrote the post below when I used an iPhone 8. When I went to an iPhone 13 it seemed to resolve, but today I tried charging my iPhone from my Air and it was beeping again.

I didn't have time to waste so I switched to a normal charger, but later it occurred to me that there might be a way to reset the trust relationship.

There is, but it's not on the iTunes side. It's on the iPhone side.

If you don't want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer. 

I did the reset on my iPhone and next time I plugged it in to my Mojave Air I got the "do you want to trust" dialog. I accepted it and now the phone charges without beeping. I suspect the problem will recur based on the notes below however.

--

When I plug my iPhone 8 into my MacBook Air's USB port I get relentless beeping and the iPhone power icon flashes. Sometimes iTunes throws up a "received an unexpected response" error. I'm on Mojave iTunes.

I figured this was a bad USB cable or bad port or bad connection, but it's both ports and all cables and the phone connection is good. More importantly, I rebooted with no peripherals connected and switched to my admin account. Then every beep was associated with a new iTunes dialog asking me (yet again, and again, this is such a pain) to authenticate. When the dialogs ended the beeping stopped.

Stack Exchange has an article on this, but that's definitely connection issue related. This Apple tech article seems closest; but they also focus on cable issues.

I'm not entirely sure it's not something hardware related on my Air, but I think there's an iTunes component too.

The console shows:

I see: usbmuxsd errors, HandleUSMMuxConnect, iTunes Helper, MobileDeviceUpdater, "no such device". So iTunes is causing the beeps (though the underlying issue could be hardware).

From those clues I found these posts:

  • https://discussions.apple.com/thread/251691536: kill usbmuxsd related processes
  • https://discussions.apple.com/thread/6611777?answerId=27079314022#27079314022 - a bug in usbmuxsd that Apple may have fixed in later releases
  • https://discussions.apple.com/thread/6728641?answerId=6728641021#6728641021 has a discussion:
It's an iTunes 12 bug... Not sure who's responsible for usbmuxd at Apple, but they should be fired! This was extensively discussed and worked out here: itunes 12 will not recognize iphone

All credit to oskapt, who's post detailed the entire issue. The short version is a recent version of usbmuxd has a programming error that leads it to never close any connection. At the same time, it's constantly making new connections too. The end result is this background process actually hits the built-in UNIX limit on open connections by a single process (to prevent bugs like this from ultimately crashing an entire computer), and is blocked by design from functioning after that point. Once usbmuxd fails, iTunes can't see your iOS devices.

The fix is to quit usbmuxd, either via Activity Monitor or Terminal. It will automatically relaunch, and work again until it hits the limit. That thread has several suggestions for automated scripts to run every 24-48 hours to prevent this.

Update 2/20/22: I never solved this problem, but I did get a new phone and the beeping is gone. So either a connection problem with the old iPhone or a bug with the "trust relationship" between iPhone and MacBook.

Update 3/5/2022: In the process of cleaning out old iPhones I tried various iPhones and I tried iPhones that beeped on my Mojave iTunes machine on a different machine. I think it's a bug with establishing a Trust relationship. Probably fixed in later versions of iTunes.

Friday, January 07, 2022

How to remote (push) install a xbox store purchase to xbox from Mac

I couldn't find out how to push an xbox game install to the console with Google searches. Here's what I learned on my own.

  1. Go to xbox store.
  2. Login
  3. From profile picture choose 'My Microsoft Account
  4. Click Order History
  5. Click on appropriate order
  6. The bold text below the order number is actually a link. It's evidently a secret
  7. Click on the link (Resident Evil ...)
  8. You'll the item description in the store. There's a button to push install.


Wednesday, December 15, 2021

Family sharing screen time bug: a fix for ghost apps

I'm happy to say I actually fixed a bug in the buggiest apple product ever - family sharing screen time.

The "always allowed" app list showed "ghost apps" -- left over apps from old versions of iOS like Find Friend. They appeared with a generic icon.

Removing my son from the family then adding him back in removed the ghost apps.

One bug down, dozens remain.

Update: Nope, the fix was transitory. Ghost apps back again. Screen Time is such a cluster.

Update: Ok, this might be the real fix. His Apple ID had 3 associated devices -- and iPad, and iPhone and a macOS user account on an old machine running maybe Sierra.  I removed the obsolete macOS relationship from his Apple ID on the web site, but it had to be remove again on his iPad.