Beejive - IM for iPhone as an SMS replacement

Now that iPhone OS 3 has notifications, I'd like to try to use Beejive as an SMS alternative.

Problem is, the default behavior of Beejive is to disconnect from the Beejive server a minutes to hours after use. When that happens, there are no more iPhone notifications.

If you want Beejive to behave more like SMS it looks like you need to set a very long Session Timeout. As long as you use Beejive once within that time it keeps your session running. I chose 7 days for Emily and I (but really we want "forever").

At least that's how I think it works, because as of today Beejive's online directions are for OS 3 and an earlier Beejive release.

This is not a good sign. Did the entire company (3 people?) implode?

I've written asking them for an explanation of the obsolete documentation.

Update 10/5/09: No response to my email. I discovered this am I was logged out -- but I shouldn't have been.

Update 12/4/09: More instances of being logged out, or Google thinking I'm offline when I'm supposed to be connected. The iPhone notification/IM infrastructure seems too fragile and demanding for this type of use.

iPhone Google Sync - Mail and Google Apps

I've been a pretty happy Google ActiveSync (Exchange services) customer since they saved my iPhone last February. The only downside has been that you can only have one Exchange account per phone, so if my employer ever enables Exchange support for iPhones I'll have some touch choices.

Today I've got some updates based on configuring Emily's new 3GS yesterday. One update is that you can now configure this for Google Apps accounts like our family domain, another is the difference between IMAP email and ActiveSync email.

Since Emily's primary email is through our family domain (free) Google App suite I had to learn the Google Apps configuration. It's a bit obscure, but not too bad.

First, your Google Apps domain admin has to go to Mobile Services setup and enable synchronization.

Then you have to follow Google's Exchange services setup directions on your phone. It's a bit weird, since it's easy to miss the step where you get the option to enter the Google server address.

So far, not so bad. But, of course, you're a power user. You have to push it, don't you? You want to be able to sync all your subscribed calendars to your iPhone, not just your primary calendar.

This is where it gets weird. I'll tell you what I did ...

1. In iPhone Safari enter the URL http://m.google.com from the phone.
2. Look for the link that does setup for Google Apps. It's easy to miss, I think its towards the bottom of the screen you see.
3. Do the Google Apps setup. NOW when you enter http://m.google.com you see a new Google Apps section. Look for "Sync" and click it.
4. Now you get to see all your Google calendar subscriptions and you can add all of them.

Clearly this is a beta type configuration, I assume Google will fix it up some day (though sometimes they don't fix things!).

So far this is much like what I did for my personal Gmail setup, just with a few odd quirks. Mail, however, is new. You can enable an ActiveSync connection to Gmail instead of the older IMAP connection I use.

For Emily I enabled ActiveSync mail. If you're doing Contacts and Calendar it's an easy way to add email. From what I'd read I assumed it would behave very much like IMAP, but that's wrong. If you have Mail sound on in Settings then every time email hits your inbox your phone "pings" -- even if it's asleep. So your email behaves more like instant messaging (or BB email). The mail icon always shows the current unread message count, and it updates within a second or two of email transmission. [see update]

We turned off the "ping" sound -- though it would be "nice" to be able to configure that for certain senders.

One last comment that's probably most relevant to BlackBerry users. Until we retired Emily's Pearl she used 'Missing Sync for BlackBerry' to sync to Address Book, and Google Sync/BlackBerry to sync to Contacts. This meant she had one address book.

Now things aren't so neat. Her Google Contacts sync to her iPhone Exchange account, her Address Book syncs to her iPhone 'on my mac' account. So her old pool of one set of contact has just become two! I have the same problem; I need to explore some solution for the both of us. (Maybe I’ll return to Spanning Sync).

Update: When browsing Emily’s iPhone Contact Groups I found this novel entry at the end of the Groups list: “Google apps Global Address…”. It lets me search all contacts – I wonder if it’s the precursor for some kind of Google Apps Domain directory (an obvious need). As of today there are NO Google hits on this string with “iPhone”, so it must be quite new.

Update: I reverted Emily to IMAP. The Exchange mail setup was saving drafts her emails to the trash folder every few seconds. This feature needs more work.

Incidentally, Google's IMAP directions, esp the recommended IMAP client settings are badly written. In particular they do a poor job of explaining why one shouldn't use Apple's default Gmail setup. I've done it both ways, and I prefer the way Apple's setup works.

iTunes Library divided between iTunesMusic and iTunes Music

Somehow, in the long and twisted history of my iTunes Library, which has moved from Mac to PC and back again, I ended up with my Library divided between a folder labeled ‘iTunesMusic’ and another labeled ‘iTunes Music’, both within “iTunes Library”.

It’s doubtless been this way for some time, but I only noticed it today. It seems to work fine. Even so I used the iTunes 9 File:Library tool to both consolidate and rationalize to the newish library hierarchy.

It seems to be copying everything over, when it’s done I’ll copy ‘iTunesMusic’ to an external drive and save it – just in case something was missed.

It would be nice if this was somehow related to iTunes not updating last played data on some of my podcasts …

Update 10/8/09: The iTunes Consolidate feature worked well. I deleted my iTunesMusic folder and didn't have any problems (I had backed up of course). This didn't solve the problem with the iPhone "not updating last played" bug -- this is a frustrating and longstanding bug that Apple has to fix.

iTunes 9 missing the rearrange iPhone app option?

Everything seemed pretty fine with Emily's brand new 3GS -- until I tried rearranging her app screens in iTunes 9.

The sync list was there, but not the rearrange screen.

What the ?!

I restarted the phone, speculated it was somehow related to disabling app store access, restarted iTunes, quit and connected a few times ...

Nothing. I was stuck.

Thanks Google ...

Apple - Support - Discussions - iTunes9 / iPhone Rearrange Apps Home ...

... Never occurred to me that it would be 3.01. I have a 3.1 phone so I was confounded when the screen for rearranging apps was missing...

Yep. The phone still had 3.01. I upgraded to 3.1 two weeks ago, I just assumed it was a 3.1 phone. Since her phone syncs on her user account there was no 3.1 update on the system.

It's a bit of a pain, by the way, to now have two downloaded copies of 3.1 on the same machine. There's now one in her user account and one in mine.

AT&T A List feature

When we made a bunch of contract changes today our AT&T store rep (did a great job btw) reminded me of AT&T's "A List" feature. It was activated about a week ago; it's not clear if it's automatically added to every account or if it's being rolled out and, for now, only available on request.

There's no charge and, I'm told, no contract change.

The A List is a set of numbers that can be dialed without a "per minute" charge. I think they're only available on higher end plans. On our family plan we get 10 numbers.

Since in-network mobile calls are already free you don't want to add those. We added our home number (Qwest), my office phone, and several Google Voice numbers (let's see if AT&T allows those!). If this works I won't even spend minutes when I use GV to call Canada.

Numbers must be within the US, there are a few exclusions but I don't recall them all and I can't retrieve the list. Google Voice wasn't mentioned.

Numbers currently take a day or so to be activated.

Update 9/28: All of my numbers were accepted, including our Google Voice numbers. I think people eligible for this feature also have free calls to AT&T mobile phone subscribers; it this is correct you would want to avoid using up an A List slot this way. I think the system will allow you to add an AT&T mobile phone number to the "A List".

Update 9/28b: See comments. " ... you need to be on a 1400+min/mo family plan or a 900+min/mo individual plan for this to be offered." In other words, this makes for good marketing, but no impact on AT&T's revenues. Admirably diabolic.

It might help with 3-4 phone families, though nowadays young-uns don't talk much anyway -- and AT&T isn't reducing their texting fee!

We are really moving to a flat rate for unlimited voice, and a crazy AT&T revenue stream from texting- a cost structure completely disconnected from bandwidth and infrastructure load. It's a weird wired world these days.

Configure AT&T BlackBerry Pearl for T-Mobile PayGo

In a recent flurry of phone switches our old (unlocked) Nokia 6555 went back to AT&T for my son’s family account (so no contract for him)*, Emily got the iPhone 3GS, and her (unlocked) BlackBerry Pearl went to our T-Mobile PayGo account.

 

Here’s a quick list of the setup needed for this transition ..

1. Options:Security options: General Settings:context menu -> wipe handheld
2. Options-Advanced:Applications: delete apps that are no longer useful (no data plan)
3. Insert T-Mobile SIM, restart when replace battery.
4. Options:mobile network: data services off

Actually I didn’t do things precisely in this order, which might be why the phone didn’t “know” its own number (though it did ring when dialed).

The fix was:

1. Options-Advanced:SIM Card:context menu –> Edit SIM Phone Number. Type in T-Mobile number.

After this set of changes it seems to work. I’ve disabled voice mail on this service, so I didn’t try to configure a forwarding number.

 

* AT&T’s software doesn’t handle this very well. The conventional workaround is to add a user with a 1 year contract that’s retroactively dated a year in the past. This marks them as eligible for a phone/contract deal.

Configuring Google Voice as mobile phone voice mail

Google Voice is a versatile service. I save about $80 a month, for example, by using my GV to call Canada from my US based mobile phone.

GV is also commonly used as a primary phone number router. Anyone calling that number is redirected to one or more phones you specify. You can program how the routing works.

Lastly, GV can be used as an alternate voice mail service. That's how I use it on my son's phone. I configured his phone to forward unanswered calls to Google Voice instead of phone voice mail. If he doesn't pick up the call is forwarded to GV, which answers after one ring (it doesn't, for example, create a loop by forwarding back to the mobile). [SEE UPDATE]

I added this GV number to our AT&T Family "A List", so (assuming AT&T actually allows a GV number!) there are no minutes associated with forwarding to this number (though forwarding will use up minutes on the plan, so it is charged like standard voice mail).

There are many ways to play with a GV setup, I'm sure I'll tweak this configuration further.

Update: There's always a catch. It occurred to me that, as far as GV "knows", the call is coming from a validated mobile phone that GV forwards too. The default GV behavior is that validated phones, when calling in, go direct to the voice mail menu! So all callers would go directly to voice mail control. I had to use the Google Voice advanced options to turn off the 'go to voice mail' feature and instead require an asterisk and PIN to get to the admin menu. When using GV in this mode it's probably safer and simpler to remove forwarding/routing phones.