Sunday, September 06, 2009

Setting up Google Voice accounts for Google Apps users

I'm a big fan of Google Voice (boo Apple!), it's saved me about saved me about $1,000 over the past year or so. I'm also a fan of Google Apps for our family through which I've reached the nerdvana of unified calendaring.

So as our eldest moves into junior high I decided it was time to get him his lifelong unique identifier phone number. A number that's under my control -- for now.

Getting an 'invite' to participate is easy, Google is handing out GV numbers on demand now (US only). The tricky part is unifying this with his Google Apps family account.

It turns out you can't really do this. Google Voice is tied to a Google account, you can't log in using Google Apps credentials. In the Google World it's fine to have a Google Apps account, but everyone needs a personal Google Account as well (which makes sense if you think about it long and hard enough).

Here's what I did for my Google Apps users who now also have Google Voice numbers:
  1. Request the GV number.
  2. Click on the link in the GV invite.
  3. Don't bother trying to login with your Google Apps credentials. Click new account.
  4. For user name provide your Google Apps user name.
  5. For password provide your Google Apps password.
With this setup the GV number feels like it's bound to the Google Apps account, but this is a convenient illusion. It's bound to a completely separate Google account that happens to have the same user name as the Google Apps account.

1 comment:

Michael said...

Funny...I was working on the exact same thing today. I was trying to port my e-mail and my GV over to my new Google Apps account, and I wanted everything on my iGoogle home page.

I wasn't able to get it to work though. Your timely post has saved you from reading a rather lengthy e-mail that was heading your way!