Friday, June 26, 2009

Radical approach to fixing an iPhone sync problem

If you're really stuck with an iPhone sync problem, this Macintouch advice might be useful to have on hand ...
iPhone/iPod Touch Platform: iPhone 3G S

...Regarding my problem syncing my 3GS iPhones with my iMac G5 - I finally figured out the solution by doing all of these, in order:

1) Completely remove iTunes files: http://support.apple.com/kb/HT1224
AND
2) Remove Apple Mobile Device Service files: http://support.apple.com/kb/HT1747
BEFORE rebooting. Then:
3) Reboot
4) Empty Trash
5) Reset sync history: http://support.apple.com/kb/TS1627
(ran the perl script in Terminal thus: /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full )
6) Reboot again
7) Reinstall iTunes from the current download (v. 8.2 at this time)
Lots of wizardry here, including resetting the sync history.

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