Saturday, October 09, 2004

American Express | Statement Delivery Options - We're Sorry... (and sorry, and sorry)

American Express | Statement Delivery Options - We're Sorry...: "We are currently experiencing technical difficulties. Please wait 15 minutes and then retry your request. "
I've been getting the same error message from American Express for five days. It's had to communicate how very unimpressed I am.

Ten years ago when Quicken maile dme a diskette of credit card transactions every month I had no problems. It just worked. It worked for years. Things have never worked as well since.

AMEX has had years of problems with their systems providing online banking support. I wish I knew who did their IT work -- so I could avoid them like the plague!

1 comment:

Anonymous said...

Please get the problem resolved because I want a paper statement to track my account. Thanks