I have two backup systems at the moment: Time Capsule/Time Machine and Retrospect Professional (Windows). Neither is fabulous, but there aren't a lot of good choices. Somewhat to my surprise EMC fixed quite a few Retrospect Pro bugs; it's extremely complex to configure but my version works.
Problem is, I want to sunset my XP box. So I need an OS X only solution. Fortunately EMC has invested in creating a new version of the original Retrospect product. It now runs on 10.6 Intel.
I downloaded a trial version and, as a veteran user, I was able to get a hard drive backup going in minutes. Configuring the clients is a bit trickier than it used to be, but that should only take a few minutes with the User Guide ...
Yes, the documentation for a SOHO backup system has been missing since March 2009 because EMC won't pay for a tech writer.
Who the #$!#$#! is going to use a backup system when the vendor won't even invest in a manual? (*cough* Time Machine *cough).
What kind of company would bring a product like this to market, then be unable to pay a tech writer to put a manual together - back in the peak of the great recession when contract writers were begging for work?
What a waste.
Update 1/2/10: Joe Kissell wrote a cautious review of Retrospect 8 in Sept 2009. He didn't mention the missing manual.
Update 3/13/2010: Still no user guide. The EMC forum responses from product support are very sad.--
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