Tuesday, July 22, 2008

AT&T iPhone availability: 1-2 weeks

Our local AT&T outlet ran out of iPhones in the first hour or two of the first day. I'd wanted to buy there because of the strategic contractual complexity of our corporate-discount family plan, but I didn't like their initial pre-order policy. I thought Apple might be a better bet ...
Gordon's Tech: iPhone availability widget
... I suspect Apple stores are getting more shipments. AT&T is not offering a similar availability widget, they suggest payment up front and they'll hold a phone when it arrives. Fortune reports they have no phones anywhere, and no word on when they'll receive any.

I'd pay to reserve at an AT&T except I know AT&T is so Satanic that Hell itself could not abide them. (Apple, on the other hand, is merely a close confidante of Beelzebub. AT&T store staff, in my experience, are quite good btw.)...
I passed by my local AT&T shop this noon, and decided to check in. The staff really are excellent, it's not their fault they work for Satan.

Ever staff person was handing out an iPhone to a customer. Turns out they get about 50 a day for people who've pre-ordered; it works out to an average wait of 1-2 weeks (they say 7-21 business days). AT&T no longer charges credit cards on order, they charge only when the phone ships.

AT&T notifies of shipment by email, and receipt by email and phone, or you can obsessively check shipping status at an order status link (Note: when you enter the zip code here, it's the zip code of the AT&T store, not your home/billing zip code). Customers have 7 days to make the pickup, so it's not something to do prior to a trip to Maui. Don't lose the receipt, you need it to get the phone.

I placed my order today.

Update 7/23/2008: I ordered on 7/22. The order status link now says the phone was shipped on 7/22 and delivered to the store on 7/23. I emailed the staff person who sold me the phone, and she confirms the phone is waiting. So basically a two day turn around, clearly the floodgates have opened. I never received the email notifications and I didn't find them in my spam filters. So either the email was entered incorrectly or something went wrong. Email isn't nearly as reliable as it once was.

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