Wednesday, May 28, 2025

Move your existing Greenlight account to the free US Bank option: you can't do it on macOS desktop

If you have a GreenLight family debit card and are a US Bank checking customer, you can, in theory, link the GreenLight account to the US Bank checking account and save $72 a year. If you do this you lose some Greenlight features (investing, maybe some others) I don't care about, and after the migration some functions move to the US Bank app:

  1. Sending money to "kids" and viewing balance is through the US Bank app.
  2. Greenlight app for setting spending limits, managing chores, pay allowance, etc.

I got an email about this from US Bank, very thoughtfully clicked the macOS Mail.app email link, clicked Approve on the form ... and nothing happened. Even with popups enabled:

I was able to workaround the bug. There are two things I did but I think the big one is the first.
  1. I had to click the link in the US Bank mail I received on mobile, not on desktop. I don't think this works on desktop at all! There's no GreenLight desktop access (mobile only), and since the mobile process invokes the GreenLight app I don't see how it would work on desktop even if there wasn't a bug with this form. US Bank contractors coded the page for use on mobile but didn't consider that somebody might click an email link from a desktop app.
  2. I thought at first there was a problem because my funding source was already my US Bank checking account. So I switched to using my US Bank debit card and remove the checking account. After I migrated I reversed this. I don't think this was necessary however.
So, basically, I think the GreenLight to US Bank migration is actually mobile only, even though clicking an email link from macOS will initiate the migration in a browser. If I'm right the web page needs to check that it's running on mobile, and display the appropriate error message.

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