What happens when you have an Apple ID without an email address and you change it? (And much more about Apple ID hell.)

I'll provide some back story below, but it's tedious and a bit ranty so I'll put the most useful stuff up front.

For *reasons* (see below) I have had an Apple ID associated with iTunes, App Store, physical Apple Store, hardware and other purchases for about 20 years. For other *reasons* almost lost to memory the username has not been a valid email address for most of those years. Until recently it had an associated email address it would forward to but Apple changed things sometime in the past two years and that stopped working.

I'm simplifying.

We will call this Apple ID username "bob@mac.com". I will use alice@icloud.com and dan@me.com for my new Store Apple ID ("Media & Purchases") and my longstanding iCloud Apple ID respectively.

Once bob@mac.com stopped forwarding I no longer received notifications related to Apple Discussions or emails related to charges. Since bob@mac.com was the store Apple ID for my family (this was the practice in early iTunes days) our children (now adult) used it for purchases. Simplifying a lot and omitting family details the lack of email meant no monthly statements -- so I didn't spot a scam subscription - among other things.

I knew I had to fix this but I dreaded the side-effects. I'd already tried undoing the shared store Apple ID and ran into disaster; I had to reverse that attempt. I had to fix the Apple ID invalid email problem first.

Before Apple broke forwarding for the Apple ID "bob@mac.com" I had used "alice@icloud.com" as a forwarding address. Although there was no clue in the Apple ID online configuration tool, I knew alice@icloud.com was still entangled with bob@mac.com (see below, this post goes on for a long time but still omits much).

Ok, so far? I gets a bit simpler then you can skip the back story.

Anyhow ... when Apple broke forwarding they seem to have introduced the ability to change an Apple ID userid - such as bob@mac.com. I believe, though I can't find any documentation, that the visible username with the form of an email address (ex: bob@mac.com) is an alias for an unchanging hidden identifier (maybe a GUID). 

After some thought I decided the cleanest approach would be to change my Store Apple ID visible username from bob@mac.com to alice@icloud.com (I knew the two were entangled, see below). It's easy to make this change from appleid.apple.com. When I did this I was not asked to confirm that alice@icloud.com was a valid email address I owned. All I got was an email sent to to alice@icloud.com saying the change had been made.

After I made the change I found the following. I expect other changes as Apple's different systems synchronize and update (I will update this as I learn more, I expect to learn of problems from family members later today):

1. I cannot login to the Apple ID or anywhere using bob@mac.com but the two factor notification dialog still says bob@mac.com (this may change).
2. I think I may have more control over Apple ID two-factor, I can add/remove trusted devices, remove from account, and I can add a second trusted phone number. I still can't add a backup email address; that is available on some other Apple IDs I have
3. Apple Discussions is intact. When I login with alice@icloud.com I show as "member since June 23, 2003".
4. Mail sent to bob@mac.com still fails, there's no redirect.
5.  iTunes on Mojave: asks me to sign in and displays new alice@icloud.com. Says session expired, asks again. Purchase history intact.
6. Media & Purchases on iPhone showed new iCloud address and I had no trouble with updating apps.

In addition, Messages in my personal dan@me.com iCloud stopped working! It turns out "Messages" has legacy associations with the old Apple Store ID used with iMessage before Apple implemented iCloud. I got this error message

Messages in iCloud not available as iCloud and iMessage accounts do not match. (Messages in iCloud is not available because iCloud and iMessage accounts are different.)

There's a fix here but it's not the one I needed. When I looked at Messages on my iPhone it showed only my Phone number, the Apple IDs were all absent. When I tried to enter an Apple ID it showed my store Apple ID; I chose "use other Apple ID" and entered my personal iCloud Apple ID. That worked and it immediately restored all my send/receive message list. I could then reenable messages in iCloud.

It didn't fully work on Mojave iMessages though. I reenabled using iCloud Messages in preferences there and about an hour or two later it seemed to start working (though uploading messages to iCloud is still ongoing.)

That concludes the current record of changes to date. So far it has been less of a problem than anticipated, but it's early days. I will add other issues as they emerge. Then I can return to the herculean tasks of moving family members off of a shared Media & Purchases account.

Below are details for the benefit of someone searching who finds this post. They are related older items that I will summarize in outline.

----------- additional details ---------------

As noted above years ago I had alice@icloud.com as forwarding email for the Apple ID bob@mac.com. The address bob@mac.com had no associated email because of complex changes Apple made in migrating from free iTools to not-free .Mac to MobileMe. [1][2]

When I finally realized I wasn't getting Apple media purchase statements for bob@mac.com I began investigating what had happened to the old alice@icloud.com iCloud account. I found it was deactivated. I was able to reenable it. That's when things got weird. Remember (if you read above) that there was no longer anything I the Apple ID settings for bob@mac.com that showed alice@icloud.com.

Once I reenabled alice@icloud.com with a new password I found that:

• Both alice@icloud.com and bob@mac.com worked as usernames for the same bob@mac.com Apple ID.
• The password for the bob@mac.com Apple ID had changed to match the alice@icloud.com password. [This actually took a day to propagate to iTunes purchases]
• Both alice@icloud.com and bob@mac.com showed the same iCloud services (mail, etc).
• bob@mac.com was still not a valid email address. 

fn -

[1] https://en.wikipedia.org/wiki/MobileMe#.Mac

Originally launched on January 5, 2000, as iTools, a free collection of Internet-based services for Mac OS 9 users, Apple relaunched it as .Mac on July 17, 2002, when it became a paid subscription service primarily designed for Mac OS X users. Apple relaunched the service again as MobileMe on July 9, 2008, now targeting Mac OS X, Microsoft Windows, iPhone, and iPod Touch users.

On February 24, 2011, Apple discontinued offering MobileMe at its retail stores, and later from resellers.[2] New subscriptions were also stopped. On October 12, 2011, Apple launched iCloud to replace MobileMe for new users, with current users having access until June 30, 2012, when the service was to cease.

... The original collection of Internet software and services now known as iCloud was first called iTools, released on January 5, 2000, and made available free of charge for Mac users.

Services offered by iTools included the first availability of @mac.com email addresses, which could only be accessed through an email client (e.g. the Mail app); iCards, a free greeting card service; iReview, a collection of reviews of popular web sites; HomePage, a free web page publishing service; the first version of iDisk, an online data storage system; and KidSafe, a directory of family-friendly web sites.

.Mac[edit]
As costs rose, most particularly due to iDisk storage space, the wide demand for @mac.com email accounts, and increasing support needs, iTools was renamed .Mac on July 17, 2002, as a subscription-based suite of services with a dedicated technical support team.[25]

... Existing iTools accounts were transitioned to .Mac accounts during a free trial period that ended on September 30, 2002. This move generated a mixed reaction among Mac users, some believing .Mac was overpriced...

[2] eWorld https://en.wikipedia.org/wiki/EWorld

. Yesterday the password for App Store was different from password for Apple ID but today they seem to be same. I think they are two different systems that update every few hours...

 · Feb 19

Today it appears there is a single Apple ID with two usernames and one password. One username has iCloud services but is nowhere displayed in Apple ID information. twitter.com/jgordonshare/s…

... If you change a phone's Store ID to match the phone's iCloud ID  you cannot update all their apps with their iCloud ID password. You need to use the old Store ID password. Even when family sharing is in play...

... I have a hunch that Apple has an internal ID for users separate from the username (email form) displayed with their Apple IDs and Store IDs and iCloud IDs and that is what they use in FairPlay. 

Only Apple can provide family mobile device management for iOS

Update 10/24/2018: After writing this, and only by experimentation, I’ve discovered that Apple actually provides extensive remote control options for family members with an “Apple age” under 18. It’s imperfect and there’s no browser interface, but it is comparable to Google's Family Link.

—

Over on my book project blog I recently reviewed Google’s Family Link solution for mobile device management of children and dependent devices (“parental controls”). I reflected on my experience with third party solutions for iOS devices:

… I’ve found problems with all of the solutions I’ve tested. Qustodio’s VPN can’t handle encrypted connections, MMGuardian has several killer flaws, and their competition didn’t  even meet my minimal test standards …

I think there are four interlocking reasons that make this a “mission impossible” from anyone but Apple:

1. Apple’s mobile device management model is very difficult to implement — even for leading corporate partners [1].
2. It’s non-trivial development to build something like scheduled app access control on top of Apple’s suite of iOS restrictions. This isn’t something schools and business need, so it has to be supported by the family market.
3. Very few people will pay for this service. It’s a lot of work for a niche market.
4. Any vendor looking at the home market knows that Apple could eliminate their business at any time with no warning. That’s what Google did with Family Link.

Only Apple can do the equivalent of Google’s Family Link [2]. That may require governmental pressure. Until Apple does it parents of children and guardians of special needs adults will need physical access to iPhones to implement restrictions.

- fn -

[1] JAMF is the dominant vendor in the corporate and educational iOS MDM market. I recently took advantage of a “Daring Fireball reader” special offer for a free 3 device JAMF account. When I enrolled a test device I discovered that annual certificate renewal disconnects enrolled devices (unless you have a dedicated corporate Apple ID) and I learned that full access to Apple’s suite of iOS restrictions requires either Apple’s “PreStage purchase program” or use of Apple Configurator (I think this is in flux with iOS 11 and 12).
[2] If Apple does add MDM to iCloud, I hope they think about vulnerable adults. Google’s “age of consent” (13yo in US) opt-out and notification approach is a workable alternative to disabling use of Family MDM for adults.

Apple Manage Devices / Associated Devices is still kind of broken

If multiple devices share a Store Apple ID they will show up in Apple ID Devices. They will also show in iTunes (for that Store Apple ID), Apple’s current documentation states iTunes is the only way to see and manage this list. “You can have ten devices (no more than five of them computers) associated with your Apple ID and iTunes at one time."

And you thought iTunes was dead!

You have to remove devices manually from this list after you stop using them. If, like me, you use the same Store Apple ID on family devices it’s easy to hit the limit.

The interesting bit is these two lists are different and they don’t synchronize. They are presumably on two different databases.

The applied.apple.com list is current and shows 8 devices. I think if you sign out of a device you’re not using this list will be updated.

The iTunes managed list is not updated when you sign out of a device. You have to update it manually. I think it still supports iPods. It had one of our devices that was no longer active on it, but it also had an old iPhone 4 we use for music only that runs iOS7 [1]

iPod support explains why the iTunes managed list can’t be automatically updated. I don’t know what happens if you exceed the limit on one list but not the other.

- fn -

[1] The iCloud My Devices display supports “iOS 8, macOS Yosemite … or later …”

What can you redownload from Apple's iTunes store?

You only get one download of songs, videos (includes movies), iPod games and albums ...

iTunes Store: Purchased songs, videos, iPod Games, and albums can be downloaded only once: "When you buy a song, video, iPod Game, or album from the iTunes Store, you are entitled to download it only once...."

On the other hand, iOS apps can be redownloaded as long as they are still sold [1] ...

How to redownload purchased apps from the App Store

Click the Buy button. ... You will then see a dialog similar to one below. Click OK to continue with the download.

The rules variation is a bit confusing. There have been reports, by the way, of Apple allowing redownloading of lost music under some circumstances. Those reports, however, reference a form that no longer exists.  I suspect Apple has discontinued that service.

At 1-2 GB each movies can add up fast. If Apple were to allow redownloads we could delete movies we don't often watch, and retrieve them from Apple. Of course this may not be Apple's decision to make, I suspect the rights holders are the issue.

This policy is one reason I prefer DVDs to iTunes purchases, though I fear the days of the DVD are numbered.

[1] It's not easy to find a record of all purchased apps, but if you keep the invoice emails Apple sends Spotlight will help.

 

 

Some podcasts in smart playlist won't sync to iPhone after 4.1 update

I am pretty sure this new 4.1 bug is related to an age old bug: Apple breaks Smart Playlists on iPhone and iTunes alike (yet again).

Some podcasts referenced in smart playlists won't sync to my iPhone after the 4.1 update. If I force them to sync by manually adding them to another list they appear in the smart playlist, but they appear in the wrong order. They appear first.

Looks like Apple doesn't understand the Smart Playlist bug. They fixed part of it, and broken another part.

The hidden ever growing iTunes photo cache bug

There's a design flaw/bug in iTunes. When it syncs photos to an iPod or iOS device it creates a photo cache folder. That folder never shrinks, it only grows.

That's merely annoying on the desktop, but it does the same thing in iPhoto. To purge the cache you have to delete it, which requires opening the iPhoto image Package..;

iTunes: Photo sync creates iPod Photo Cache folder

... Control-click the iPhoto Library file and choose Show Package Contents from the shortcut menu.

In the iPhoto Library window, locate the iPod Photo Cache folder and drag it to the Trash...

My hidden iPhoto cache was 1.5 GB.

How exceedingly annoying. 

Why you should buy your iPhones and other iOS devices in September

OS X 10.6 (Snow Leopard) was released on August 28, 2009. Version 10.6.4 came out last in June of 2010; it’s now a good upgrade for a 10.5 machine. It took Apple about 10 months to beat the OS into decent shape, which is a bit of a problem if you’re considering a new desktop machine. Unless you enjoy computer hassles, you should buy new Macs a few months before, or six months after, a major OS X update.

Apple’s iOS environments are much simpler than OS X [2], and Apple has many fewer “system apps” to test [1] – so it’s not surprising that their iOS updates have been more reliable than their OS X updates. The first couple of iOS upgrades went pretty well. Things are getting more complicated though [2], and now we’re seeing real problems …

Google Apps phone-lock issues with iOS 4

… In a strange twist with what appears to be a security issue, users of Google Apps who set up their accounts using the Microsoft Exchange settings (aka ActiveSync) may find that their iPhones have been set to auto-lock in one minute…

and

iOS 4- Updating woes with iPhone 3G

…. While we can't help much with the activation errors that some of you have had (potentially due to overloaded communications between Apple), we can help with the infamous error 3002 that many iPhone 3G owners are seeing when attempting to update their device…

Both of these bugs would have been a waste of time and energy for us. It’s summer in Minnesota, I have better ways to spend my sunny days.

These bugs will get sorted out through a combination of third party, iOS and iTunes updates over the next month or so. If you only have older phones, the smart move is to wait until August to upgrade. If you’re buying a new phone, however, you have to use the new OS [3].

Which is why you should buy a new iPhone or iPad in September. Apple seems to have very consistent phone release cycles (though not all will be major updates), so if you get a new phone and a new 2 year contract in September you’ll be in phase with the release cycle. iOS device prices tend to be stable over their life cycle, so a purchase in September gets you the best life cycle value with the least upgrade troubles.

In my own case my 3G is painfully slow [3] so I’ll probably buy in August, but I’ll aim for September for our next upgrade cycle.

--

[1] I’d like Apple to get the heck out of the apps business altogether due the very long bugfix and upgrade cycles of systems apps, but that’s another post.

[2] The complexity is increasing very quickly with the iPad and with iTunes OS X and Windows XP/Vista/7 dependencies. There are also some iPod dependencies due to a shared DRM infrastructure. For example, iTunes 9.2 sounds like bad news for older iPods. I’m waiting for 9.2.1. Since iOS4 may require iTunes 9.2 that’s another reason to delay iOS updating.

[3] At least for that device, you don’t have to update all devices you sync to the same iTunes account

[4] Apps are being developed for modern devices, so upgrades expect more RAM and more CPU – especially the former. I also sync way too many calendars, contacts sources, etc for this device – I’m basically flogging it.

July 17, 2010: Wow, I sure called it for 2010. This year it's probably a good idea to wait until November and see if Apple is going to come up with fixes for the proximity sensor and antenna design flaws, not to mention the worse than 3GS connectivity.

Apple breaks Smart Playlists on iPhone and iTunes alike (yet again)

Over the past several months Apple has broken iTunes smart playlists in multiple ways …

• Apple - Support - Discussions - Smart Playlists broken on iTouch (some say it’s OS 3.1, others iTunes)
• Smart playlists broken on ipods in Itunes 9 - Mac Forums

On my iPhone the sort order of the Smart Playlists for my podcasts is consistent, but nonsensical. Setting the sort order on iTunes has no impact on the iPhone.

There’s an older iTunes bug as well - iPhone bug- not updating last played or playlist count for podcasts.

This is not the first time Apple's broken their Smart Playlists -- this was a big deal in 2005.
Reading the various modern posts it sounds like there are multiple interacting bugs and that playlists that reference other playlists are broken as are podcasts in particular.

It feels like someone at Apple has been messing with very old code they don’t understand, possibly as part of iTunes long, slow, migration to being a true Cocoa app. It also feels, as usual, like Apple hates their QA staff.

Some people have suggested various workarounds, some easier than others. Here are the results on a podcast list that was sorted nonsensically:

• In the Sync tab for Podcasts turn off “Automatically include” and check playlists in “include episodes from playlists”. (no effect)
• Recreate all smart playlists (not done)
• Don’t use playlists that reference other playlists (not applicable in this case)
• Hide playlists with date criteria inside a separate playlists that doesn’t have date criteria, sync the one without the date criteria (not applicable in this case)
• Uncheck live update in smart playlists that sync with iPhone. (this worked)

Incidentally, it’s very unclear what Live Updating does now. I can’t find any good documentation on it! What does it mean to have a “smart playlists” that’s not live updated. Is it a kind of temporarily frozen Playlist?

Update:

• iTunes 9- Smart Playlist not syncing as expected – Apple acknowledges that it’s messed up. The “copy to play order” is a new trick to try. There’s a bug with playlists that span media types (podcast and MP3)
• Problems with "last played" not being updated and smart playlists not being updated in 2006 - and even earlier.
• This Discussion post is telling: "...trying to synchronise Live Updating Smart Playlists with the Nano causes the Nano to freeze upon disconnection: http://discussions.apple.com/message.jspa?messageID=10469096#10469096 ... The Smart Playlist thing is an old issue that we've seen with previous iPods. It's been broken/fixed/broken/fixed so many times now. I've spoke directly with Apple Level 2/3 about this back in 2006, and it does take a critical mass of people to report it before it's considered serious enough to be fixed: http://discussions.apple.com/thread.jspa?threadID=179445 ... However, be aware that Apple never considered Pod-board Live Updating to be a supported feature - legacy KB article 61686 - see the 179445 link for the wording - and, as I was told - if it was never officially present, it can't ever be officially broken (or fixed!)...
• On review of the long, long Discussion thread (Apple used to terminate these more aggressively) it's clear that Apple breaks Smart Playlists in many ways over many years. It's such a fabulous feature, but sometimes it seems like every Brain at Apple went to work on the iPhone. Maybe they just don't have anyone able to manage features this clever.

Update 9/29/09: Still broken after 9.02. I've done some further testing, and the only fix that works is to turn off Smart Playlist auto-update -- which basically turns them into dumb Playlists.

Update 11/8/09: See Comments. One fix is to create a filter smart list that separates the library into music and non-music, then to use this as a playlist source. Feels like this is related to a problem with different media types being stuffed into Apple's data model.

Update 11/11/09: Glashu has an interesting post on Apple's Discussion thread for this topic. He talks about Playlists vanishing from his iPod however, which isn't what I see (emphases mine)

Facing the exact problem as many are describing here, but I found something that absolutely fixed this. All my Smart playlists worked great until I went to iTunes v9. I use a very sophisticated series of nested smart playlists .. only one playlist that I listen to on my iPod and so I was very annoyed when it no longer worked. Ironically, it's probably not actually a bug, but probably the result of Apple fixing a bug.

The common denominator was a single standard playlist that would prevent ANY smart playlist associated with it to not show up on my iPod or the sync list in iTunes. I copied the problem playlist, built a smart playlist pointing to it and went through and deleted one song at a time until the smart playlist magically appeared on the sync list for my iPod and the rotation and updates worked.

It turns out that one song was messing up EVERYTHING. When I right clicked and chose Info for the song, the one thing that was different was that somehow, under the options, it had been classified as a podcast instead of a song and the "Skip when Shuffling" box was checked. Switching the Media Kind back to Music from a Podcast fixed it but I would clear the skip check box,too. Changing that one song back to a song fixed ALL of my playlists that depended on that one base playlist...

It's not the problem I have, but it continues to point at problems with Apple applying common rules across entities with different attributes.

Update 2/3/2010: iTunes 9.0.3 was supposed to fix some smart playlist bugs, but it didn't fix this one. To retain sort order I have to disable Live Updating. Still waiting for a fix.

Update 4/7/2010: iTunes 9.1 does not fix this bug. Perhaps the next iPhone OS update?

Update 7/4/2010: iTunes 9.2 doesn't fix it. I finally tested on another iPod, this is now just an iPhone bug. I'll retest when I get my iPhone 4.

Update 9/11/10: It's almost right with iPhone 4.1 and iTunes 10, but now some podcasts won't sync. This bug will be continued at that link ...

Update 7/8/11: Still a problem with the In Our Time playlist, which is a mixture of podcast and non-podcast files. I exported all of the tunes, deleted everything in iTunes, emptied trash, quit and restarted iTunes and reimported all. Along the way I found some odd behaviors, like two files that were hard to delete.

On restore I of course lost all of my Last Played and Date Added metadata, but I can sort them by year. I had to set all types back to Podcast, and to check the 'Remember playback ...' option.

Then I played the start of a Podcast. Then I synched. Still doesn't work; last played is not updated.

Ahh. I think it's only updating the Last Played date if I play all the way to the end. I also changed the tune type to Music rather than Podcast however.

Old firewire iPod still working with iTunes 9.01

Since Apple's been tweaking iTunes to block the (USB) Palm Pre, I wondered if my old firewire iPod would be collateral damage.

I wasn't too worried, it's unlikely that Apple will have to block a firewire fraud, nobody's going to build a device with that connection.

Happily my @2003 30GB "3rd generation" iPod (dock connector) still works with iTunes 9.01 and it's still much faster to sync than any other iPod.

The old firewire iPod is an antique by now, but it's still a pleasure to hold and use. It even has the original battery, for which at one point I received a $50 settlement check (battery life is about ten minutes, so it's always in the cradle). I'm surprised it's still running -- it was the 3rd of its kind after two others were replaced under warrantee -- AND the USB-sync never worked (it was perhaps first iPod to incorporate USB sync, even though it wouldn't charge by USB. My model was/is defective.)

In Our Time - how to subscribe to the podcasts

With a bit of effort, I was able to dredge up my my first blog reference to the BBC Radio 4 History of Ideas program In Our Time. It was early 2005, and podcasts were new to me.

Only a bit more than four years ago.

Later I wrote a very geeky post about how to turn the useless streaming archives into useful audio files, but it appears I never wrote a general introduction about subscribing to IOT. Until now.

This is bit a less technical topic than my usual blog fair, but I'm featuring an In Our Time display at my 50th bd party tomorrow and I figured I'd attach this post as a handout. I'll be playing the Best of IOT from my library of 187 programs in a moderately quiet corner of the house.

Yes, it's the party of the year. It's a good thing the younger me isn't around to hear of it.

If you use iTunes there are two easy ways to subscribe (either one works)

1. Go to the iTunes Store. Find the search box and enter "In Our Time". Pick the icon that says "In Our Time with Melvyn Bragg".
2. Go to the BBC podcasts page for IOT and click on the iTunes icon.

That should do it. Only problem is they're done for the season, so you have to wait until the new season starts. The BBC doesn't let you go back and get old podcasts. If you miss them, you're out of luck.

That's why I'll be handing out a starter set of 57 of my favorite episodes on DVD at the party with more available on request. That should carry listeners through the summer.

A word on the BBC's web sites. There are no less than 3 confusing pages related to IOT, but at least now they more or less link to one another (they didn't used to). The pages are:

1. The original page with archives (RealAudio, yech).
2. The aforementioned podcast page.
3. The new page with links to the above two.

iPhone 3.0: Apple fixes tune scrolling

I was briefly tempted to install iPhone 3.0, but I checked Macintouch. Lots of issue reports, so I'll wait at least a few more days. I'm trying to be strong.

Meanwhile, I read that Apple fixed something I'd found very annoying. The iPhone is now a better iPod, especially for podcasts ...

iPhone 3.0 Update: 10 Hidden Features - PC World

... Previously, while listening to a song, you had a simple dot on the song bar to rewind or fast forward. But now in the 3.0 update, you can scroll through songs at various speeds. Put your finger on the scrolling point and it will start glowing. Now, if you drag your finger left or right, you will scroll through the song at 'high speed,' and if you do this movement while dragging your finger down the screen, the speed decreases to 'half speed,' 'quarter speed,' or 'fine scrubbing'...

Navigating a podcast is pretty annoying on iPhone 2.0. I often miss my iPod scroll wheel. I really appreciate this particular fix.

Apple makes the Shuffle even lousier

The 1st generation Shuffle was brilliant. The second, not so much ...

Gordon's Tech: USB adapters for the evil 2 Gen Apple iPod Shuffle

The 2nd generation iPod shuffle uses yet another proprietary apple connector (YAPAC). Yes, another dongle on the desktop, another usb port taken, another thing to lose, another device to carry when traveling.

Sure Apple could have used a mini-B USB interface instead (the original shuffle used a full-sized USB connector, the original iPod used a standard firewire connector), but that would have been insufficiently greedy (aka unfair to Apple shareholders and stakeholders). Apple makes a zillion dollars off their ownership of the full sized iPod interface. They needed another proprietary connector for devices that are too small for the current iPod connector.

Grrrrrrr. This alone is reason enough to buy a Shuffle alternative -- if anyone would make one that played AAC encoded music...

So what does Apple do for the 3rd generation?

They keep the crummy 2nd gen cradle, but now they move the device controls to the earphones. So now the Shuffle has a de facto proprietary earphone connector.

Avoid this.

Controlling what iTunes video goes to an iPod or iPhone

This is a bit weird. I think there's an iTunes OS X bug involved.

I wanted to control what TV shows went to my iPhone. My son wants to go to the polls with me early tomorrow, and he will need entertainment if we have a long wait. (Minnesota polls, however, are extremely well run. Waits are unusual.)

There are a lot of controls on what Music goes to the iPhone, but, oddly enough, fewer controls for space hogging TV shows.

The Library "checkbox" selector method breaks down when one has multiple devices -- those are library settings, not user or device settings. There are checkboxes for Movies that are device specific, but not for TV Shows.

One trick is to choose to sync "unwatched" episodes, then use the context menu "set new" option to mark watched episodes as "unwatched". (The new/watched term incongruity is a bug.)

Another is to follow this author's advice: Syncing the Next n Unwatched TV Shows to your iPod, AppleTV or iPhone using iTunes.

What worked for me was to create a simple playlist of the TV Shows I wanted and to use the "Selected playlists" option in TV Show sync.

Obvious in retrospect. Here's the odd part though.

When I first created my Videos folder, it didn't show up as a playlist I could select -- maybe because it also held some home movies. I created a smart playlist of an series of TV shows to see if that would work better; when I next checked BOTH appeared as playlists I could check.

Weird.

Anyway, the Simple playlist approach works fine for my TV Shows. That should get Tim through the voting wait.

The curious story of AAC support - why not?

My SONY car stereo plays non-DRMd AAC tunes, as does my wife's BlackBerry and, I think, my old Nokia.

Why not? AAC is a non-Apple music format, as "standard" as MP3.

So here's the mystery. Why don't the iPod's competitors (not least the Zune) support AAC? I don't think it's that costly to license.

At the Target store, for example, I found a Creative Zen player with AAC support. On their web site however there new "ZEN Mosaic" lacks AAC support. You have to dig down to learn that the ZEN X-Fi and ZEM do have AAC support.

Sandisk has no AAC support in any model.

We have very little DRMd music, but a lot of AAC encoded media. I'd consider a ZEN player for my daughter if it were half the cost of a Nano.

So why so little AAC?

Which iPod was best?

I've bought six iPods. Four are still in use in our home, including my first - the third generation firewire sync iPod.

From left to right: 3G iPod, 5G iPod, 2G Nano, 3G iPhone.

Not shown are a 2nd generation shuffle that I was happy to lose to the washing machine, and the great 1st generation shuffle that my mother owns.

So which iPod was best? The answer depends on use of course, but it's not entirely obvious.

1. Absolute worst: The second generation shuffle and its proprietary charging and sync connector. Yech.
2. Best music player: A close race between the 5G iPod (#2) and the Nano. They're both great music players; the scroll wheel and interface features make them much better than the iPhone for listening to podcasts. If I had to choose one I'd favor the 3G for its additional video features and greater capacity.
3. Most versatile charging and accessory compatibility: Nano and 5G iPod both charge with Firewire, USB and all auto accessories. Yech to my iPhone.
   
4. Most powerful device: Ok, the iPhone is good for something.
5. Fastest sync: I swear the Firewire 3G is 3 times faster at sync than anything else. I really miss Firewire.
6. Best accessory range: The old 3G iPhone had a special connector for adding on radio, recording, broadcast etc. It came with a small remote control cable.
7. Best suited to a person with visual and motor limitations: The first generation shuffle.
   

So certainly there's progress, but it's mixed.

Newest Sansa SanDisk STILL doesn't support AAC - weird

File under weird.

My SONY car radio plays AAC. My Nintendo Wii supports AAC. My wife's BlackBerry plays AAC. But the newest Sansa SanDisk still doesn't support AAC ... (note the As in AAC do not stand for Apple).

SanDisk Sansa e200 MP3 player

... Sometimes ,there are some unsupported audio format musics you like very much,such as a favourite video movie song.So ,what can you do? Don't worry,there are a lot of audio/video converter softwares which can help to solve the problem. For example ,Xilisoft Audio Converter 2.1. provides an easy and completed way to convert between all popular audio formats, such as MP3, WAV, WMA, AAC, FALC, OGG, APE, MP4, M4A, MP2, VQF etc....

Yeah, right ... convert. Ever tried it? Takes ages, terrible results. I'd look at these Sansa things for my kids if they had AAC support. Does Apple pay SanDisk to avoid AAC?

How to charge an iPhone at multiple computers

iPhone 2.0 can't charge via Firewire. It's one of the most annoying "features" of the new phone.

That means I've lost some chargers. Since iPhone 2.0 is a power hog, I need to be able to charge at the office.

The best way to do this would be to use my corporate laptop's USB port, but I don't want to sync the iPhone at work. That would be a disaster. The iPhone can really only sync at one machine.

One trick is to change the "sync automatically" setting to OFF at your normal sync workstation. That setting travels with the iPhone, so it applies everywhere. You can now plug your iPhone in without fear of sync.

Another trick is to hold the home button when you connect the iPhone. That's supposed to disable Sync but I haven't tried it.

Best of all is to to into iTunes preferences and click on the "Syncing" preference. There you can turn off automatic syncing for all iPhones and iPods. That's what I do at work, so I can recharge my devices from my work machine's USB port.

The iPhone is a mediocre iPod

I have to add this one to iPhone notes you won't read elsewhere.

The iPhone/iTouch are surprisingly mediocre iPods.

They share the erratic control problem with everything else on the iPhone – that’s one demerit. (Due to OS issues iPhone app controls are unpredictably but transiently non-responsive. We all hope this will get fixed soon.)

Worse, there’s no wheel for navigating within a sound or video stream. I miss this tons. It’s darned near impossible to accurately navigate a podcast, and of course one’s figure often obscures points near the start or end of the timeline.

Not only that, but I swear the iPhone randomly forgets my spot in a podcast and restarts at the beginning. Then I curse the timeline UI.

Podcasts are, surprisingly, a big part of the value of the iPod. That means the iPhone is a mediocre iPod. For now.

I hope Apple isn’t running into a patent issue that prevents implementing a virtual version of their own iPod wheel!

Update 11/9/08: On an iPod the alarm clock can wake to a play list. On an iPhone the alarm clock only plays ringtones and the like. No playlist!!

My iPhone notes post - it's worth a reread

I've been adding to my iPhone notes you won't read elsewhere as I stress test the phone as only an aging information/knowledge geek can.

I think it's getting to be a novel collection.

First mention of "iPhone dermatitis" for example. Parkinsonian stress test. What's great, what's promising, what's good and what's so bad it's frightening. For example, almost anything that was good on the Palm sucks lice on the iPhone. I'm wondering about a toxic mix of patents and foolish arrogance (Palm failed, therefore everything they did was bad).

Oh, and Apple can't do cloud services and, god help us, they can't do synchronization to save their devil-sold souls (neither can Google though).

So if you read the early versions, there's enough there to merit a re-scan I think.

Mount your HFS formatted iPod on a Windows machine

In case you want your Mac-formatted iPod to move files back and forth from your work machine:

Featured Windows Download: HFSExplorer Reads Mac-Formatted Hard Drives

Windows only: Free, open source application HFSExplorer reads and extracts files from drives formatted with the HFS+ file system native to Macs. Common uses for HFSExplorer include reading files from your Mac file system from Windows running in Boot Camp or—something I've used it for—grabbing music in Windows from a Mac-formatted iPod....