Friday, July 23, 2004

Apple's support site (self-service) page as of 7/23/04

Apache Tomcat/4.1.30 - Error report
HTTP Status 404 - /wss/WssAuth

type Status report

message /wss/WssAuth

description The requested resource (/wss/WssAuth) is not available.
Apache Tomcat/4.1.30>

Meanwhile, entering yields this page:

"If you're seeing this page via a web browser, it means you've setup Tomcat successfully. Congratulations!"

Yesterday when I tried their service page I got their internal HR support logon page. (Seibel I think.)

When I phoned last week about my (4th) defective iPod, I was told they were upgrading their support systems to new software. Clearly there have been a few glitches.

Maybe a LOT of glitches!

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