Wednesday, October 06, 2004

On the unreliability of AMEX services ...

Our System is Not Responding

* You may experience intermittent delays. We apologize for this inconvenience.
* While we are working to correct the problem, you can:
o Try again by hitting the Back, Refresh or Reload buttons on your web browser
o Come back later

This is the 2nd time in four days I've tried to pay my AMEX bill and found their system is down. I'd like AMEX to owe me $10 every time this happens to compensate for the hassle. Multiply that by a million customers and maybe they'd invest in better systems.

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